On some Windows-based exacqVision servers with exacqVision software earlier than version 5.8, remote updates can fail if the system time changed between the time the system was started and the time the remote update is initiated. <br> To work around this issue, stop and restart the exacqVision Server service, and then immediately initiate the remote… Continue reading Remote Updates Fail on Windows-based exacqVision Servers
NIC Bonding on exacqVision Client and Server
Beginning with version 5.10, NIC bonding is supported on exacqVision Client and Server. The following sections contain requirements and steps for enabling NIC bonding. <br> Linux Ubuntu 10.04 and Later Install ifenslave-2.6 package. <br> apt-get install ifenslave-2.6 <br> Add bonding module to modules list by editing /etc/modules. <br> sudo gedit /etc/modules <br> Add “bonding” at… Continue reading NIC Bonding on exacqVision Client and Server
exacqVision Client and Server version 5.10 and Later Cannot be Installed on Ubuntu 6.06
Beginning with version 5.10, exacqVision Client and exacqVision Server cannot be installed on Ubuntu 6.06. An error message will appear during installation indicating that “Dependency is not satisfiable.”<br>
Changing the Resolution of additional streams Illustra Flex Cameras
Problem If multistreaming is enabled on an Illustra Flex camera, you cannot use ExacqVision Client to change the resolution on any stream except for the last stream added. Affects firmware earlier then 3.0.5. Workaround If you want to change the resolution on a previously added stream, you must first delete any streams added after that… Continue reading Changing the Resolution of additional streams Illustra Flex Cameras
Replacing SATA Power Cable in Hybrid ExacqVision Systems with Stretch (sDVR) Boards
(NOTE: This article applies to hybrid ExacqVision systems with Stretch boards, manufactured from June 2012 to September 2013 as described in TAB 2013-01. If you need to replace the SATA power cable to an optical drive and hard drive please visit Article 2320.) <br> To replace a SATA power cable to a Stretch (sDVR) board in an… Continue reading Replacing SATA Power Cable in Hybrid ExacqVision Systems with Stretch (sDVR) Boards
Arecont Camera Video Loss with Large Frame Sizes
Issue Some cameras are capable of creating large frame sizes. There are two issues that can be encountered by unreasonably large frame sizes. As frame size increases the likelihood of the exacqVision recorder throttling increases. A frame size > 4MB will cause exacqVision to display “Acquiring Video” message instead of the actual video stream. This… Continue reading Arecont Camera Video Loss with Large Frame Sizes
USB Sound Card for exacqVision ELX-Series Systems
exacqVision ELX does not provide audio support through the system motherboard. However, a USB audio adapter can be used with an exacqVision ELX system. Exacq has verified Diamond Sound Tube USB Audio Device (model XSTU21) for this purpose. <br>
Technical Bulletin: SATA 2013
Please see the attached PDF file for information about the SATA 2013 Technical Advisory Bulletin. <br>
Upgrading a Linux-based exacqVision Server with Active iSCSI Configuration to exacqVision 5.8 (Legacy)
When upgrading a Linux-based exacqVision server to exacqVision 5.8, the existing mount point for an active iSCSI connected drive might not be recognized. To work around this issue, complete the following steps after the upgrade is complete: <br> <br> exacqVision Client should now display the correct mount paths on the Extended tab on the Storage… Continue reading Upgrading a Linux-based exacqVision Server with Active iSCSI Configuration to exacqVision 5.8 (Legacy)
Are All ONVIF-conformant Cameras Compatible with ExacqVision Systems?
The streaming profile of ONVIF (Profile S) provides a standard interface for streaming video and audio between conformant devices (cameras or encoders) and clients (VMS). The ExacqVision VMS is listed as an ONVIF Profile S-conformant client. Extensive testing with a wide variety of ONVIF Profile S-conformant cameras has revealed enough inconsistency that Exacq does not explicitly… Continue reading Are All ONVIF-conformant Cameras Compatible with ExacqVision Systems?