Microsoft has informed consumers that Windows XP is no longer supported as of April 8, 2014. This means that Microsoft no longer supplies security updates for Windows XP. Note the following information about how this affects exacqVision products. Can I upgrade from Windows XP to Windows 7 on my Exacq-built exacqVision system? Any system built… Continue reading exacqVision Windows XP Support
How to Find the Serial Number of an exacqVision System
Using the Client Within the exacqVision Desktop Client application, click the Configuration (gear) icon from the top-left toolbar. Click on the ‘Systems’ node from the top of the left-hand side navigation tree. The grid displayed lists all systems added to this client. Find the ‘Serial Number’ column here. NOTE: Systems that are software only installs… Continue reading How to Find the Serial Number of an exacqVision System
Updating exacqVision S-Series in Response to Heartbleed Threat
In April 2014 a Security Advisory was issued by the OpenSSL project notifying the public of a serious vulnerability in the encryption software used by a large number of companies. (For detailed information, visit http://heartbleed.com/.) Exacq Technologies took immediate action to assess how its products might be affected by this vulnerability. <br> The exacqVision S-Series uses… Continue reading Updating exacqVision S-Series in Response to Heartbleed Threat
exacqVision Drive Setup with 3Ware (JBOD)
Part I: Enter the 3Ware BIOS Restart the system through the operating system.When prompted, press Alt+3 to enter the 3ware RAID BIOS.Type admin256 as the password.Press any key to acknowledge the warning. <br> Part II: Create the New Array Press the Tab key to navigate to the top of the list of drives listed as Exportable Unit. Highlight single drive under Direct Attached and… Continue reading exacqVision Drive Setup with 3Ware (JBOD)
exacqVision and Heartbleed
In April 2014 a Security Advisory was issued by the OpenSSL project notifying the public of a serious vulnerability in the encryption software used by a large number of companies. (For detailed information, visit http://heartbleed.com/.) Exacq Technologies took immediate action to assess how this affects its products. <br> exacqVision uses OpenSSL for a few functions, but… Continue reading exacqVision and Heartbleed
RAID Setup Using 3ware Controller (RAID 5 or RAID 6)
Part One: Enter the 3ware BIOS Restart the operating system.When prompted, press Alt+3 to enter the 3ware RAID BIOS.Type admin256 as the password.Press any key to acknowledge the warning. Part Two: Remove the Failed Array Select the failed RAID array by highlighting the array (Exportable Unit) and pressing the spacebar.Press Tab to enter the lower… Continue reading RAID Setup Using 3ware Controller (RAID 5 or RAID 6)
Special Characters Cause Video Clip to be Removed from Email Notification
Affected VersionsexacqVision 7.6 and priorDescriptionIf a camera name contains characters that are not allowed by the file system on the server’s operating system, the attachment cannot be included in an email notification. The server’s file system prevents the attachment file from being created.WorkaroundIn Windows, the following characters are NOT allowed in the name:Less than symbol [Greater… Continue reading Special Characters Cause Video Clip to be Removed from Email Notification
Why Does the Subscription End Date Change When I Add Licenses?
Every new camera license comes with a one-year software subscription agreement (SSA). Because all licensed cameras must have the same subscription end date, a portion of that one-year subscription is used to match the end date of the existing cameras. Any remaining portion of that one-year SSA is then divided equally among all licensed cameras.<br>… Continue reading Why Does the Subscription End Date Change When I Add Licenses?
Migrating from HDVR to ExacqVision (Legacy)
Features gained by upgrading from HDVR to exacqVision: The Exacq 6.0 Bundle installer consists of three components: This HDVR replacement bundle installer requires user intervention to complete the process. This document includes procedures for each component’s installer. After the HDVR installers are replaced with the exacqVision installers, use exacqVision versions for all future installations. NOTE: After… Continue reading Migrating from HDVR to ExacqVision (Legacy)
LED lights on USB DIO box
A USB DIO box contains red and green LED lights that indicate various conditions:<br> Solid red: system startupFlashing red: errorSolid green: actively communicating with server or other applicationFlashing green: driver loadedIf the green light does not stop flashing, the server is not communicating for some reason. Restart the server or the exacqVision Server service if this occurs.<br>