exacqVision 24.09 introduces the Remote Connections feature. This video for system administrators discusses the benefits of using Remote Connections as well as creating access codes for mobile users. This feature can be used with exacqVision Mobile 24.09 and above.<br><br>
Chapters:<br> 00:00 Intro<br> 00:33 Features of Remote Connections<br> 00:48 Network architecture<br> 01:54 Enable Remote Connectivity in the Client<br> 02:17 Mobile Optimized Streaming<br> 03:15 Creating access codes<br>
Follow along with this video on using the exacqVision Mobile app to control PTZ cameras, dewarp fisheye cameras, and interact with the access control or intrusion detection systems integrated with your exacqVision Server.<br><br>
Learn to use exacqVision Mobile’s Event Monitoring feature to receive notifications on events. View our separate video on creating Event Monitoring profiles using the exacqVision Client.
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A quick introduction to get started with the exacqVision Mobile app for those users just getting started. We also feature several other videos on exacqVision Mobile covering its use and each feature in greater depth.
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issues with analytics enabled where-as the server will eventually become unresponsive and reboot after a short time.
Product
ExacqVision Server versions 23.09 & 24.03 & 24.06
Steps to Reproduce
1) install 23.09.9.0 exacqvision server software 2) connect illustra Pro4 20mp IPS20-M12-OIA4 using firmware SS017.06.05.00.008 3) Verify analytics are enabled on the cameras – analyticmetadata, objectdetection, motiondetection 4) verify maximum days to keep events is configured for 30 days 5) verify maximum days to keep bounding box metadata is configured for 1 day 6) Allow the system to run over a period of time and observe D
Expected Results
ExacqVision server and software should continue to run normally as expected.
Actual Results
ExacqVision server and software will continue to consume resources until the system needs to reboot, while displaying acquiring video status on camera live panels and filling up OS drive with eventpi.db file.
This video reviews the Illustra IQ LPR model cameras for edge-based license plate recognition, covering installation best practices for reliable results and the camera’s use with the exacqVision VMS software.<br><br>
Chapters:<br>
00:00 Intro<br>
00:35 exacqVision Advantage<br>
00:47 Requirements & Hardware<br>
01:27 Installation Best Practices<br>
03:48 Camera Configuration<br>
08:54 Use with exacqVision<br>
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exacqVision Mobile receives live and recorded video from the exacqVision Server
The exacqVision Mobile app allows you to use Apple or Android tablets and smartphones to view live video from an exacqVision Server, search for recorded video, and more. To access your exacqVision server over the internet from exacqVision Mobile, additional configuration may be required depending on your network and the method chosen to connect.
Connection Option 1 – Remote Connections
exacqVision Server/Client 24.09 and above add the Remote Connections feature, found as a node on the left hand navigation tree of the desktop Client.
Administrators that Enable Remote Connectivity may generate single-use access codes to to provide to their users. The user enters this access code along with their exacqVision user credentials to connect.
NOTE: Before enabling Remote Connectivity, read the manual or view our user video to understand the Mobile Optimized Streaming component of this feature.
Using this connection method, no ports need to be configured for inbound traffic on your firewall, making setup easier. The server initiates outbound communication to our secure Remote Connectivity switchboard in the cloud. Note, that this method requires exacqVision to have internet access.
The mobile user does not need to know the URL and exacqVision facilitates adding multiple Servers to the app with a single access code. The Remote Connections feature also enforces TLS encrypted communication between the exacqVision Mobile app and the exacqVision Server.
Use of this method is covered in detail within the exacqVision Client User Manual, as well as in the exacqVision Remote Connections video in our Video Library.
Connection Option 2 – Inside LAN
If your users are only connecting from inside the same LAN as the exacqVision Server, there is no need to configure Remote Connections or Port Forwarding. Simply use the ‘Enter a URL instead’ link when adding the Server connection and enter the internal IP address of the exacqVision Server host machine.
Connection Option 3 – Port Forwarding
For those administrators who prefer to use traditional methods, you may still configure your firewall to allow incoming connections.
Mobile users will select the ‘Enter a URL instead’ link within the app when adding their Server connection, then enter the externally facing IP address of the site or hostname. If the port number has been customized using the article linked above they will add this to the end of the IP address or hostname.
Feature – Support for Wasabi S3 as archiving target (AESW-11025)
exacqVision Web Service
Bug Fix – Fixed 24.03 issue where iPAD experienced video buffering and timeout errors (AESW-10945, AES-839, AES-863, AES-909)
Bug Fix – Web client supports session timeout detection, respects the login token (AESW-9753, AES-774)
exacqVision Enterprise Manager
Bug Fix – Add missing pagination endpoints
(AESW-11414)
Exacq Mobile 3
Bug Fix – Fixed issue with video failing to play after one hour
Enhancement – Added notification to point users to new exacqVision Mobile app (AESW-9166)
exacqVision Mobile
exacqVision Mobile requires Server version 24.09 or higher
Remote Connectivity requires Client 24.09 or higher as the Client is needed to connect to the cloud switchboard and generate access codes
If SSA expiration or OS requirements prevent updating to Server 24.03, users will need to continue using Exacq Mobile 3, with the exacqVision Web Service
Exacq Hardware
Hardware Revisions
C-Series 16S & 32S
G-Series Micro
G-Series PoE 8ch & 16ch
Q-Series Desktop & Desktop Hybrid
A-Series 2A & 2A Hybrid (no RAID)
A-Series FA & FAR (RAID)
X-Series 1U & 2U (RAID)
exacqVision Advantage
Provides free exacqVision licensing on BBE hardware for most models of Illustra Flex and Pro cameras (Gen3, Gen4, and future generations).
Does not apply to the Flex Gen3 Multisensor, which is ONVIF only, does not have the Illustra API
