ACTi encoder connections require port numbers along with IP addresses to connect to multiple streams (where available).The port numbers for each stream on the encoder should increase incrementally starting with 800. For example, if the IP address of an encoder with four analog streams is 192.168.101.25, the following IP and port number combinations must be… Continue reading ACTi Encoder Multistream Connectivity
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Monitoring exacqVision servers and exacqVision Enterprise Health Server in Linux
Most Linux distributions have crontab, a program that can be used to monitor exacqVision server and Enterprise Health Server. Crontab can periodically check and restart a process if it stops. The following process for enabling crontab monitoring assumes that you have root access to the Linux computer: NOTE: These instructions are written for an exacqVision server.… Continue reading Monitoring exacqVision servers and exacqVision Enterprise Health Server in Linux
Cannot Connect to 3ware Controller Via the Webpage
You can install the latest 3ware software version to take care of this issue. Packages are available from Broadcom. You must unzip and install the 3DM2_Software package. After installation, you must also install the WinAVAlarm component and then remove it after installation. A system restart is required after installation. <br> LEGACY INSTRUCTIONS Windows update KB2585542 stops… Continue reading Cannot Connect to 3ware Controller Via the Webpage
Can I change the default port for my ONVIF camera?
ExacqVision allows you to enter custom ports for cameras that have had standard port numbers changed. When selecting ‘ONVIF’ from the ‘Device Type’ selector in the process of adding a camera, the ‘Port’ field is greyed out. Rather than using the ‘Port’ field you will need to add the port number at the end of… Continue reading Can I change the default port for my ONVIF camera?
Upgrading exacqVision Enterprise Health Manager – SQLite Database Access (Legacy)
If you select the SQLite database when installing or upgrading exacqVision Enterprise Health Manager (eVEHM) in Windows Vista or Windows 7 and install the database in or under the Program Files directory, you will have to right-click and select Run as Admin every time you use the eVEHM Client. The Client requires elevated privileges to… Continue reading Upgrading exacqVision Enterprise Health Manager – SQLite Database Access (Legacy)
ExacqVision Client Auto-start on Linux-based Systems
Every ExacqVision server is preconfigured to automatically start the ExacqVision Client software after system startup. To disable this feature, run the following commands in a Terminal console: sudo mv /home/user/.config/autostart/evc.desktop /home/user/.config/autostart/evc.bak<br>sudo mv /home/admin/.config/autostart/evc.desktop /home/admin/.config/autostart/evc.bak <br> To reverse this procedure, run the following commands: sudo mv /home/user/.config/autostart/evc.bak /home/user/.config/autostart/evc.desktop<br>sudo mv /home/admin/.config/autostart/evc.bak /home/admin/.config/autostart/evc.desktop <br> To configure ExacqVision Client… Continue reading ExacqVision Client Auto-start on Linux-based Systems
Motion Not Recorded
Are you seeing colored borders around the live video panels in the exacqVision Client when motion appears to be occurring? <br> Yes: Go to the Camera Time section below.No: Go to the Motion Area section below. NOTE: If the camera is configured to detect motion and also configured for Free Run recording on its schedule… Continue reading Motion Not Recorded
Cannot Connect to IP Camera
Step 1 – Verify Camera Compatibility Use the exacqVision IP Camera Integration database to confirm that the camera is supported for the exacqVision Server version being used. To determine the server version, refer to the article How can I find the version of my exacqVision Client, Server, or Web Service software?. If the camera is… Continue reading Cannot Connect to IP Camera
Arecont Panoramic Cameras Disconnecting from exacqVision
This article is applicable to Arecont Panoramic 8xx5 and 20xx5 series cameras. The issue appeared during testing of the following specific models: –8185 with 65043 firmware –8185DN with 65170 firmware –20185DN with 65170 firmware When you open an Arecont Panoramic camera’s web page, exacqVision could lose its connection to the camera because of different image… Continue reading Arecont Panoramic Cameras Disconnecting from exacqVision
Enabling PTZ on a Camera Connected to an Axis Encoder
To enable PTZ functionality on a PTZ-enabled camera connected to an exacqVision system through an Axis encoder, you must install and configure the appropriate PTZ driver on the encoder. To do this, complete the following steps: Download PTZ drivers from the Axis web site. You must know the encoder series and model, along with the… Continue reading Enabling PTZ on a Camera Connected to an Axis Encoder