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Updating LAN Firmware on exacqVision Systems with Intel 82574L & 82579LM Network Adapters

A small percentage of exacqVision systems with Intel 82574L and 82579LM network adapters have been found to exhibit widely fluctuating network performance and then lock up. The problem can be resolved by updating the adapter firmware. To determine whether your system contain these adapters and require the update, follow the following process appropriate for your… Continue reading Updating LAN Firmware on exacqVision Systems with Intel 82574L & 82579LM Network Adapters

Are Microsoft Windows Updates Enabled on ExacqVision Systems?

By default, Microsoft’s automatic Windows updates are not enabled on ExacqVision systems. There are no known ExacqVision compatibility issues with any currently available Windows updates. However, if you decide to apply Windows updates your ExacqVision system, we suggest that you apply only the critical updates. Do not apply optional updates. NOTE: If your Windows update settings… Continue reading Are Microsoft Windows Updates Enabled on ExacqVision Systems?

What is the limit on the number of Event Linking entries I can create?

There is no programmed limit to the number of Event Linking entries you can create. However, if you set up more than 50 Event Linking entries, it is a good idea to deselect the Log checkboxes displayed to the left of the event listing. The log file can grow to an unstable size if you… Continue reading What is the limit on the number of Event Linking entries I can create?

exacqVision POS-ATM Information Guide

Requirements*This document applies to exacqVision 4.3 and later.*Serial data can be received using RS-232, HTTP, or TCP/IP. The data must be in an un-encrypted ASCII format. Formatting such as .xml can be used, but the data cannot be parsed.*If there are questions the data format, see sections 4 and 5. <br>exacqVision Serial Data Capabilities Serial data is… Continue reading exacqVision POS-ATM Information Guide

Why don’t I see the layout icons on top of my screen?

This can happen if you have highlighted the Views icon on the left hand side of the live view.  Since a View has a predefined layout, there is no option to choose a new one from the top menu.  If you would like to change the layout and choose cameras for it, you will need… Continue reading Why don’t I see the layout icons on top of my screen?

Can I run a Silent Install of ExacqVision?

ExacqVision Server and Client EXE installers adhere to the normal NSIS installation options. /S runs the installer silently.for silent. Example: exacqVision_23.0.3.6_x64.exe /S /D changes the installation directory. While the default directory is recommended, you may use this option to override it to install in another directory.Example: exacqVision_23.0.3.6_x64.exe /S /D=C:\Program Files\MyCustomDirectory More information about NSIS options can… Continue reading Can I run a Silent Install of ExacqVision?

Auto Export to Windows Network Share from Windows-based Exacq Server

On a Windows system, exacqVision Server runs as a service. This is desirable because the service starts recording video without user interaction when the system is started. However, this creates an issue with the management of credentials for access to network storage, as the exacqVision Server does not run from a normal user account that… Continue reading Auto Export to Windows Network Share from Windows-based Exacq Server