Category: exacqVision Webservice

2022-06 June Quarterly Release Training

ExacqVision Server Bug Fix – Fixed issue preventing DMP device from being deleted Bug Fix – Fixed plugins that could potentially cause system stall during shutdown Bug Fix – Fixed problem wherein adding Illustra devices with Onvif caused flood of configuration messages to logs Bug Fix – Fixed problem with SSO if AES encryption enabled… Continue reading 2022-06 June Quarterly Release Training

exacqVision Default Ports

Description  The following is a list of default port numbers used by exacqVision software. NOTE: Many ports listed below may only used with certain configurations or by optional services and integrations. Products Port List PortDescription25Simple Mail Transfer Protocol (SMTP)80exacqVision Web Server/exacqVision Enterprise Manager (HTTP)How to change Web Service portsHow to change EM web ports389LDAP (Lightweight… Continue reading exacqVision Default Ports

Let’s Encrypt Auto Renewal Fails with Redirect Enabled

Title Let’s Encrypt Auto Renewal Fails with Redirect Enabled Description  If you are using Let’s Encrypt with HTTPS Redirect enabled the auto renewal can provide random internal IP addresses that fail to renew. Product  WebService 20.06.2.0 to current 22.03.02.0 Steps to Reproduce  Engineering was able to Reproduce this behavior and determined that Redirect should be… Continue reading Let’s Encrypt Auto Renewal Fails with Redirect Enabled

Enabling and Troubleshooting exacqVision Web Server Relay Service

Description  Exacq cloud hosted relay service eliminates the need for most firewall configuration and prevents exposing the NVR directly to inbound internet traffic via port forwarding by creating a unique relay URL as a proxy to access the NVR.   Product  Prerequisites  Solution Troubleshooting  In the event the Relay URL is missing or having any other… Continue reading Enabling and Troubleshooting exacqVision Web Server Relay Service

How to Manually Add Older Package Versions of exacqVision Software to the Update Packaging Utility

Title How to Manually Add Older Package Versions of exacqVision Software to the Update Packaging Utility Description  The exacqVision Software Updates Packaging Utility offers an option to Upload a License File.    The advantage of using a license file is it will provide relevant versions if any of your systems have an expired SSA “Software Subscription Agreement”.  In… Continue reading How to Manually Add Older Package Versions of exacqVision Software to the Update Packaging Utility

Web Service configuration .ini now .json

Starting in 9.6, the web service migrated completely from storing its config in the ini format to json. The config filename has been normalized as well: Linux: webservice.conf -> wfe.jsonLocated at /etc/webservice/wfe.jsonWindows: WebService.ini -> wfe.jsonLocated at C:\ProgramData\Webservice\conf\wfe.json The name, location, and format of .evws-login (holding web service config credentials and has also changed. .evws-login is now stored as json, has been renamed to .evws-login.json on both platforms, and is… Continue reading Web Service configuration .ini now .json

exacqVision Web Server HTTP Policy “Redirect to HTTP” Broken

Description  HTTP to HTTPS redirect implementation is broken and always supplies and internal IP address for the redirect, leading to any and all redirect from outside of the local network to fail.   Product  Steps to Reproduce  Expected Results  HTTP requests are redirected to HTTPS   Actual Results  Fails to connect   Solution Update exacqVision… Continue reading exacqVision Web Server HTTP Policy “Redirect to HTTP” Broken