Category: Software Categories

The Pelco NET 6516 encoder experiences interruptions in the footage when used with Exacq Server version 24.12

Description  When installing the Pelco NET 6516 encoder and using Exacq server version 24.12, you may experience interruptions in the footage. Steps to Reproduce  Install Pelco encoder NET 6516 with Exacq server 24.12.0 to 24.12.7 Expected Results  You should see footage without any interruptions from the playback. Actual Results  You will see interruptions in the… Continue reading The Pelco NET 6516 encoder experiences interruptions in the footage when used with Exacq Server version 24.12

Failed to Refresh Raid Controller – Arcconf config Missing Controller

Description  If a you have a Avnet Server with no Raid Card then you might see this logs spamming every minute.3/12/2025 12:00:57.103 AM (GMT-4:00) SysMgmtPI Error Failed to refresh RAID controller – arcconf config missing controller 3/12/2025 12:01:57.313 AM (GMT-4:00) SysMgmtPI Error Failed to refresh RAID controller – arcconf config missing controller 3/12/2025 12:02:57.537 AM… Continue reading Failed to Refresh Raid Controller – Arcconf config Missing Controller

Some Exacq Ubuntu images may disable Unattended-Upgrades package features by default

Ubuntu’s unattended-upgrades commands and package features may not work as expected when using an Exacq Ubuntu image on ExacqVision hardware. By default on Ubuntu Exacq images, unattended-upgrades package features are purposely disabled from running due to the potential of losing video.

Technical Bulletin: Installing Additional Languages for Windows 11

Technical Bulletin – TAB Number: TB-00456-00-241004 Date Issued: 4th October 2024 Issue Required language is not included in list of pre-installed languages. Solution Add a language to the list of preferred windows display languages. Procedure: <br> Continuous improvement statement As with all processes defined by the Exacq Technical Services Group, this document is intended to… Continue reading Technical Bulletin: Installing Additional Languages for Windows 11

ExacqVision Edge v24.12.7.0

Q4 2025-02-20 ev-Server-axis-armhf^Version 24.12.7.0^https://cdnpublic.exacq.com/24.12/exacqVisionServer_24.12.7.0_armhf.eap^20 February 2025^7.2MB, Q4 2025-02-20 ev-Server-illustra-aarch64^Version 24.12.7.0^https://cdnpublic.exacq.com/24.12/exacqVisionServer_24.12.7.0_illustra-aarch64.tar^20 February 2025^9.6MB, Q4 2025-02-20 ev-Server-ARTPEC8^Version 24.12.7.0^https://cdnpublic.exacq.com/24.12/exacqVisionServer_24.12.7.0_ARTPEC-8.eap^20 February 2025^9.7MB, Q4 2025-02-20 ev-Server-axis-arm^Version 24.12.7.0^https://cdnpublic.exacq.com/24.12/exacqVisionServer_24.12.7.0_AxisArm.eap^20 February 2025^7.2MB, Q4 2025-02-20 ev-Server-ARTPEC4^Version 24.12.7.0^https://cdnpublic.exacq.com/24.12/exacqVisionServer_24.12.7.0_ARTPEC-4.eap^20 February 2025^8.0MB,

ExacqVision Server Windows x64 v24.12.7.0

Q4 2025-02-20 ev-Server-Windows-x64^Version 24.12.7.0^https://cdnpublic.exacq.com/24.12/exacqVisionServer_24.12.7.0_x64.exe^20 February 2025^148MB, Q4 2025-02-20 ev-Combo-Windows-x64^Version 24.12.8.0^https://cdnpublic.exacq.com/24.12/exacqVision_24.12.8.0_x64.exe^20 February 2025^360MB,

Performance issue when analytics enabled on Exacq

Description  issues with analytics enabled where-as the server will eventually become unresponsive and reboot after a short time. Product ExacqVision Server versions 23.09 & 24.03 & 24.06 Steps to Reproduce  1) install 23.09.9.0 exacqvision server software2) connect illustra Pro4 20mp IPS20-M12-OIA4 using firmware SS017.06.05.00.0083) Verify analytics are enabled on the cameras – analyticmetadata, objectdetection, motiondetection4)… Continue reading Performance issue when analytics enabled on Exacq

H265 Motion Detection Fails on Panasonic WV-S8531N

Description  The Panasonic WV-S8531N fails to detect motion when using H265 option. Product  ExacqVision Server Steps to Reproduce  Expected Results  Motion is detected and video records. Actual Results  Motion is not detected and video is not recorded. Solution Updating firmware to S8531_202ES allowed the camera use Motion with H265 format on Server 22.09. AES-146 <br>

Video Loss on Live View TDVR Capture Card

Description  Reports of 23.09.9.0 Server would cause the Capture Card to show video loss on live page. This was not affecting video recording as live and recorded video were searchable. Product  Steps to Reproduce  Update server from server version prior to 23.09.9.0 Expected Results  Should not show video loss. Actual Results  Live view would show… Continue reading Video Loss on Live View TDVR Capture Card