Category: exacqVision Server

Highpoint RAID Troubleshooting (Legacy)

For troubleshooting information, see the attached PDF.The following exacqVision models were manufactured with Highpoint RAID controllers from 2007 to 2009: <br> To determine whether your system contains a Highpoint RAID controller, look at the RAID BIOS screen that appears when the system is first started (before the operating system starts). <br>

Disabling Aero in Windows Vista (Aero causes OSD to have bars behind it in exacqVision software)

To disable Aero, complete the following steps in Windows Vista: <br> Click Start, and then select Control Panel.Click Appearance and Personalization.Under Personalization, click Change the Color Scheme.In the Appearance Settings dialog, click Windows Vista BasicClick OK. <br>

Get the Monitor Size (resolution) Back for Linux Sy stems

The monitor can get stuck in 640*480 mode if the system is booted with no monitor connected. To get the monitor size back for Linux systems, complete the following steps after opening Terminal: Type cd /etc/X11Type sudo mv xorg.conf xorg.bak.confRestart the system with a monitor attached. <br>

Assigning the Device Number to an eDVR Board in Linux

To assign the device number to an eDVR board in Linux, complete the following steps.<br> NOTE: This process is usually required when replacing or adding boards. This is the same as using Control Center in Windows. Exit the ExacqVision software.Open the Terminal from Start>Accessories>Terminal.Type the following to stop the Exacq Service: sudo /etc/init.d/edvrserver stopType the following: sudo… Continue reading Assigning the Device Number to an eDVR Board in Linux

Disabling a Drive via XML (Windows)

To disable a drive in a Windows exacqVision Server via XML, complete the following steps: <br> Before editing any configuration files directly, stop your exacqVision Server. Open Control Panel and then the Administrative tools (you might have to select Classic View to see the option).Open the Services link and find exacqVision Server. Right-click and select… Continue reading Disabling a Drive via XML (Windows)

AXIS Camera Cannot be Found Using Find IP Cameras

Many switches and routers have a feature called IGNP Snooping that can interfere with Find IP Cameras. If all other troubleshooting procedures for finding AXIS IP cameras fail, change the IGNP Snooping setting on the switch or router. Then try Find IP Cameras again. <br>

Time Settings and Time Zone Information

Background Information The Windows or Linux (Ubuntu) operating system time of your exacqVision Server host should be set to the local time and time zone where it is located. It is often desirable to synchronize the system to a central time server, rather than rely on the internal clock of the recording server. There are… Continue reading Time Settings and Time Zone Information