Yes. eDVR systems use MPEG-4 Advanced Simple Profile by default, and sDVR systems use H.264 by default. To configure the system, complete the following steps for your system type. <br> eDVR Systems Stop the exacqVision Server in Service Control Manager or by running sudo /etc/init.d/edvrserver stop.Open c:\windows\XDVAPI.ini in Notepad or run sudo nano /usr/local/xdvapi/etc/XDVAPI.ini.Add MPEG… Continue reading Can exacqVision Hybrid Systems use MPEG-4 Simple Profile?
Category: exacqVision Server
Email Notifications Not Sent from Linux-based exacqVision Server
If you install exacqVision Server software on a Linux-based system that does not have certain Perl modules installed, email notifications can fail. This does not apply to Linux-based exacqVision systems shipped by Exacq because the Perl modules are installed on the systems when they are manufactured. If you do not receive expected email notifications, check… Continue reading Email Notifications Not Sent from Linux-based exacqVision Server
Locating Server and Client Crash Dump Files
ExacqVision Server crash dumps can be found in the server log folder, typically C:\Program Files\exacqVision\Server\logs. The location of ExacqVision Client crash dump files varies based on the operating system. <br> Windows Vista SP 1, Win 7, Win 8, Win 10, Win 11 Windows XP MacOS
Troubleshooting an eDVR Board
To troubleshoot an eDVR board, complete the following steps: <br>
Configuring SSL on an exacqVision Server for Active Directory/LDAP (Windows)
exacqVision 7.2 and higher: Check the box labeled “Use SSL” on the “ActiveDirectory/LDAP” configuration page, then press “Apply”.<br> exacqVision prior to 7.2: This article contains procedures for configuring SSL on exacqVision servers. These steps are necessary if you want Active Directory operations to be made more secure by use of SSL on the exacqVision server.While… Continue reading Configuring SSL on an exacqVision Server for Active Directory/LDAP (Windows)
Firefox will not run on Linux-based exacqVision Server
If you cannot run Mozilla Firefox on a new Linux server, remove the .mozilla directory from the Admin account home folder. To do this, complete the following steps: <br> Log in to Ubuntu as an admin.Open a Terminal window (Start > Accessories > Terminal).Typesudo rm -rf ~/.mozilla.Enter the password for the admin account.Run Firefox. <br>
RAID Setup Using 3ware Controller – LEGACY
To configure a RAID 5 array using a 3ware controller, complete the following steps: <br> Restart the computer.When prompted, press Alt-3 to enter the 3ware RAID BIOS.If prompted, type admin256 as the password.Press any key to acknowledge the warning.The available drives are listed under Exportable Units. If you are re-creating a failed RAID array, some drives will… Continue reading RAID Setup Using 3ware Controller – LEGACY
Intel Desktop Utilities for Windows 7
NOTE: It is recommended that you do NOT install this software on Windows XP Professional. <br> You can download Intel Desktop Utilities from the following location: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18934&ProdId=3121〈=eng <br> If you are not using the server and need to manually download the drivers, complete the following steps: <br> Select Desktop Boards under Products.Select Intel® 4 Series Chipset… Continue reading Intel Desktop Utilities for Windows 7
Mouse and Keyboard Disabled During Windows Installation
On rare occasions, the system mouse and keyboard can become disabled during a Windows installation. The cause of this issue is unknown. However, the issue can be resolved by disconnecting the mouse and connecting the keyboard to the USB port directly below the Network port. When finished, restart the system. <br>
What analog PTZ protocols does Exacq support?
Exacq supports the following RS-422 and RS-485 PTZ protocols. With each protocol, you can specify the baud rate, data bits, stop bits, parity, flow control, and maximum line length. ProtocolSupported PTZ PresetsAD-M320096AD-M3200 Multi96AD-MP4896AD-MP48 Multi96AD-RS42296Bosch (OSRD)99GE-ASCII64GE-Impac32HSD-Pelco-D128Panasonic64Pelco-D32Pelco-P32 <br> NOTE: Devices that require the use of other protocols, not listed above, may still be used with supported encoders.… Continue reading What analog PTZ protocols does Exacq support?