Disk I/O (input/output) plays a crucial role in how you experience the exacqVision software. If disks are unable to handle the amount of data being written to them, you could see reliability issues. To help pinpoint the source of these issues on your server, use the following steps as a guide based on your system… Continue reading How do I monitor Disk I/O?
Category: exacqVision Server
How to: Executing and debugging C# applications with evAPI and Visual Studio 2005 or newer
C# or other managed applications created with Visual Studio 2005 or newer cause a System.AccessViolationException in the EVAPI_CreateWindow function on Windows Vista and Windows 7. To avoid this while debugging within Visual Studio and during application execution, complete the following steps. After the project has loaded, select the project properties under the Project item on… Continue reading How to: Executing and debugging C# applications with evAPI and Visual Studio 2005 or newer
Can exacqVision Hybrid Systems use MPEG-4 Simple Profile?
Yes. eDVR systems use MPEG-4 Advanced Simple Profile by default, and sDVR systems use H.264 by default. To configure the system, complete the following steps for your system type. <br> eDVR Systems Stop the exacqVision Server in Service Control Manager or by running sudo /etc/init.d/edvrserver stop.Open c:\windows\XDVAPI.ini in Notepad or run sudo nano /usr/local/xdvapi/etc/XDVAPI.ini.Add MPEG… Continue reading Can exacqVision Hybrid Systems use MPEG-4 Simple Profile?
Email Notifications Not Sent from Linux-based exacqVision Server
If you install exacqVision Server software on a Linux-based system that does not have certain Perl modules installed, email notifications can fail. This does not apply to Linux-based exacqVision systems shipped by Exacq because the Perl modules are installed on the systems when they are manufactured. If you do not receive expected email notifications, check… Continue reading Email Notifications Not Sent from Linux-based exacqVision Server
Locating Server and Client Crash Dump Files
ExacqVision Server crash dumps can be found in the server log folder, typically C:\Program Files\exacqVision\Server\logs. The location of ExacqVision Client crash dump files varies based on the operating system. <br> Windows Vista SP 1, Win 7, Win 8, Win 10, Win 11 Windows XP MacOS
Troubleshooting an eDVR Board
To troubleshoot an eDVR board, complete the following steps: <br>
Configuring SSL on an exacqVision Server for Active Directory/LDAP (Windows)
exacqVision 7.2 and higher: Check the box labeled “Use SSL” on the “ActiveDirectory/LDAP” configuration page, then press “Apply”.<br> exacqVision prior to 7.2: This article contains procedures for configuring SSL on exacqVision servers. These steps are necessary if you want Active Directory operations to be made more secure by use of SSL on the exacqVision server.While… Continue reading Configuring SSL on an exacqVision Server for Active Directory/LDAP (Windows)
Firefox will not run on Linux-based exacqVision Server
If you cannot run Mozilla Firefox on a new Linux server, remove the .mozilla directory from the Admin account home folder. To do this, complete the following steps: <br> Log in to Ubuntu as an admin.Open a Terminal window (Start > Accessories > Terminal).Typesudo rm -rf ~/.mozilla.Enter the password for the admin account.Run Firefox. <br>
RAID Setup Using 3ware Controller – LEGACY
To configure a RAID 5 array using a 3ware controller, complete the following steps: <br> Restart the computer.When prompted, press Alt-3 to enter the 3ware RAID BIOS.If prompted, type admin256 as the password.Press any key to acknowledge the warning.The available drives are listed under Exportable Units. If you are re-creating a failed RAID array, some drives will… Continue reading RAID Setup Using 3ware Controller – LEGACY
Intel Desktop Utilities for Windows 7
NOTE: It is recommended that you do NOT install this software on Windows XP Professional. <br> You can download Intel Desktop Utilities from the following location: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18934&ProdId=3121〈=eng <br> If you are not using the server and need to manually download the drivers, complete the following steps: <br> Select Desktop Boards under Products.Select Intel® 4 Series Chipset… Continue reading Intel Desktop Utilities for Windows 7