Category: exacqVision Server

Event Linking

Event Linking gives you the power to create automated actions based on your selected events. Sending email notifications when motion is detected, activate an alarm output when an input trigger is detected, automatically export a video clip when a button connected to an input is pressed, turn a PTZ camera to a preset point if… Continue reading Event Linking

Camera Settings

Nested in the configuration tree, beneath Camera Recording, is the list of all cameras connected to the system. Clicking on any of these cameras will display the settings page for that individual camera. From here, you have access to important settings, such as the camera name, configuring the optional on-screen display (OSD), picture settings, motion… Continue reading Camera Settings

Samsung QNP-6230x Motion not Working After Selecting a PTZ Preset

Description  After selecting a PTZ preset motion appears to stop working in the camera’s web interface. If you edit the motion settings in the client, the motion will events will start to work in the camera again. Product  Camera models: Firmware: Steps to Reproduce  Have the camera setting on the home preset. Expected Results  PTZ… Continue reading Samsung QNP-6230x Motion not Working After Selecting a PTZ Preset

Replacing a Drive in Ubuntu 20.04 or later, Using GParted (Legacy)

This procedure is applicable to replacing the primary hard drive of a Linux-based exacqVision system. It assumes that the operating device is installed to an on-board flash device. Do NOT use this procedure when simply adding a drive to a system.

Expected recording retention does not match actual/estimated recording retention

Description  The expected recording retention time, calculated prior to system selection and purchase, does not match actual/estimated recording time, causing stored footage to expire sooner than expected. Product  Expected Results  Example: The server will be able to store 30 days worth of footage. Actual Results  Example: The server will not be able to store 30… Continue reading Expected recording retention does not match actual/estimated recording retention

How to Disable/Enable exacqVision Watchdog Timer

Description  Built by Exacq “BBE” NVRs utilize a watchdog timer, which during normal operation is reset every second. If the watchdog timer has not been reset within 60 seconds it will trigger a system reboot. The assumption being that machine is in a bad state. For various troubleshooting reasons you may need to disable/enable the… Continue reading How to Disable/Enable exacqVision Watchdog Timer

Error in executing media test (*** query) for status refresh (error ***)

Error in executing media test (*** query) for status refresh (error ***) Description Indicates there is no media in the Servers DVD/CD drive. Notes This message will come up on service start, and if you hit Refresh Status in the Exacq Recall page.This is a normal message if there is no disk in the drive.