Remote Connectivity Fails to Connect to Switchboard

Description When enabling Remote Connectivity for an exacqVision Server on the Remote Connections page within the Client, the Connectivity Status column displays an error. Issue Examine the message displayed in the Connectivity Status column on the Remote Connections page or the exacqVision System Logs. Disabled: SBS: listener stopped 1-CANCELLED May be caused by missing frpc… Continue reading Remote Connectivity Fails to Connect to Switchboard

Technical Bulletin: Installing Additional Languages for Windows 11

Technical Bulletin – TAB Number: TB-00456-00-241004 Date Issued: 4th October 2024 Issue Required language is not included in list of pre-installed languages. Solution Add a language to the list of preferred windows display languages. Procedure: <br> Continuous improvement statement As with all processes defined by the Exacq Technical Services Group, this document is intended to… Continue reading Technical Bulletin: Installing Additional Languages for Windows 11

Archiving

Archiving allows you to create a copy of selected data on another storage device, whether it be an exacqVision S-series storage server, a user provided storage server, exacqVision Cloud Drive, an Amazon S3 account, or Wasabi S3 account. This video explains how to create a new archiving profile, establish the archiving task, then schedule the… Continue reading Archiving

ExacqVision Edge v24.12.7.0

Q4 2025-02-20 ev-Server-axis-armhf^Version 24.12.7.0^https://cdnpublic.exacq.com/24.12/exacqVisionServer_24.12.7.0_armhf.eap^20 February 2025^7.2MB, Q4 2025-02-20 ev-Server-illustra-aarch64^Version 24.12.7.0^https://cdnpublic.exacq.com/24.12/exacqVisionServer_24.12.7.0_illustra-aarch64.tar^20 February 2025^9.6MB, Q4 2025-02-20 ev-Server-ARTPEC8^Version 24.12.7.0^https://cdnpublic.exacq.com/24.12/exacqVisionServer_24.12.7.0_ARTPEC-8.eap^20 February 2025^9.7MB, Q4 2025-02-20 ev-Server-axis-arm^Version 24.12.7.0^https://cdnpublic.exacq.com/24.12/exacqVisionServer_24.12.7.0_AxisArm.eap^20 February 2025^7.2MB, Q4 2025-02-20 ev-Server-ARTPEC4^Version 24.12.7.0^https://cdnpublic.exacq.com/24.12/exacqVisionServer_24.12.7.0_ARTPEC-4.eap^20 February 2025^8.0MB,

ExacqVision Server Windows x64 v24.12.7.0

Q4 2025-02-20 ev-Server-Windows-x64^Version 24.12.7.0^https://cdnpublic.exacq.com/24.12/exacqVisionServer_24.12.7.0_x64.exe^20 February 2025^148MB, Q4 2025-02-20 ev-Combo-Windows-x64^Version 24.12.8.0^https://cdnpublic.exacq.com/24.12/exacqVision_24.12.8.0_x64.exe^20 February 2025^360MB,

Performance issue when analytics enabled on Exacq

Description  issues with analytics enabled where-as the server will eventually become unresponsive and reboot after a short time. Product ExacqVision Server versions 23.09 & 24.03 & 24.06 Steps to Reproduce  1) install 23.09.9.0 exacqvision server software2) connect illustra Pro4 20mp IPS20-M12-OIA4 using firmware SS017.06.05.00.0083) Verify analytics are enabled on the cameras – analyticmetadata, objectdetection, motiondetection4)… Continue reading Performance issue when analytics enabled on Exacq

2024-09 September Quarterly Release Training

<br> exacqVision Server exacqVision Client exacqVision Web Service exacqVision Enterprise Manager Exacq Mobile 3 exacqVision Mobile Exacq Hardware Hardware Revisions exacqVision Advantage Illustra <br>

PSMOVE For Windows

Description  The purpose of this KB is to help run PS MOVE and where to place the files on a system. Product  PSMOVE.exe Exacq Server 23.03 and above. File Location:  Windows:Place psmove.exe in the Server folder.Open powershell or command promt as ADMIN.cd C:\Program Files\exacqVision\Server and place the psmove.exe into the server folder. Linux: ETA not… Continue reading PSMOVE For Windows

exacqVision System Licensing

This video will walk new system installers and users through several methods available to apply license keys their exacqVision VMS.<br><br> Chapters:<br> 00:00 Intro<br> 00:20 About License Keys<br> 00:59 exacqVision Advantage<br> 01:25 Method 1 – Import from exacq.com<br> 02:27 Method 2 – Import from Key file<br> 02:58 Method 3 – License Retrieval<br> 03:54 Method 4 –… Continue reading exacqVision System Licensing