Why can’t I digitally pan or tilt after zooming? I see a red X over the cursor.

If the red X appears over the cursor, the window is too close to the edge of the image. Additionally, if you cannot digitally pan or tilt after zooming, the pan/tilt speed might be too high. The speed setting is the number of pixels to move in the image. Click the PTZ Control button on… Continue reading Why can’t I digitally pan or tilt after zooming? I see a red X over the cursor.

Is my exacqVision Client software backward compatible?

In most cases, yes. Exacq strives to make the client software backward compatible. However, we recommend that you upgrade your client because newer versions have additional features, bug fixes, and enhancements. Older versions usually function correctly, but they most likely do not offer all the current exacqVision client features. <br>

Why do I see the 127.0.0.1 IP address in my Add Systems list?

Modern computer networks require each device on the network to have a unique IP address. These addresses are used so that computers know how to communicate with each other and so that network equipment knows where to route the traffic crossing its path. When using the ExacqVision Desktop Client application from a client workstation to… Continue reading Why do I see the 127.0.0.1 IP address in my Add Systems list?

Can the exacqVision Client run with Windows Aero (Vista)?

Yes. However, video display operations will not be accelerated. Changing the color scheme to Windows Vista Basic can restore overlay and offscreen functionality. Switching to the Vista Basic theme: Right-click on the Desktop and click ‘Personalize.’Click ‘Window Color and Appearance.’Click the ‘Open classic appearance properties for more color options’ link.Select ‘Windows Vista Basic,’ then click… Continue reading Can the exacqVision Client run with Windows Aero (Vista)?

Determining Network Connection Speed

Depending on the model of Exacq NVR, or optional upgrades selected, your system may offer network interfaces with varying maximum data speeds. If you build your own system, or if you connect to a network with slower infrastructure, you might not achieve the maximum stated performance. Commonly listed network interface speeds on Exacq NVRs NameMaximum… Continue reading Determining Network Connection Speed

Moving an eDVR Board in a Linux System

The following steps should be followed when moving the eDVR boards: In the exacqVision Client, save the system settings and note the serial number associated with the eDVR boards in the tree order by clicking on the board icons in the Configuration tree.Shut down the system.Unscrew the boards from the existing mounting. Do not disconnect… Continue reading Moving an eDVR Board in a Linux System

AVI/Quicktime Codecs

The following table contains information about the recommended codecs when exporting video from the exacqVision Client or ePlayer to *.avi format for playback in Windows Media Player or *.mov format for playback in Quicktime on Windows or Mac platforms. In Windows and Linux, video exported in either *.avi or *.mov format can also be played… Continue reading AVI/Quicktime Codecs

Giving Domain Users Administrative Rights on Local Machine

Taken from: http://tinyapps.org/blog/windows/200910170715_give_domain_users_local_admin_rights.html <br> Giving domain users administrative rights on local machine On the local machine: Control Panel > Administrative Tools > Computer Management (be sure to run as an existing admin) > Local Users and Groups > Groups > Administrators > Add > Advanced > Find Now > double click the Active Directory user(s)… Continue reading Giving Domain Users Administrative Rights on Local Machine