Overview When configured properly, exacqVision may be configured to react to Elgato Stream Deck to take actions, such as changing camera views or activating output alarms. This is made possible by exacqVision’s Serial Profile settings combined with Event Monitoring or Event Linking. This guide provides the steps needed to get started, which you may customize… Continue reading Elgato Stream Deck Integration Guide
Category: exacqVision Client
Video Loss on Live View TDVR Capture Card
Description Reports of 23.09.9.0 Server would cause the Capture Card to show video loss on live page. This was not affecting video recording as live and recorded video were searchable. Product Steps to Reproduce Update server from server version prior to 23.09.9.0 Expected Results Should not show video loss. Actual Results Live view would show… Continue reading Video Loss on Live View TDVR Capture Card
Exempt Files Targeted by Antivirus Scans
*** INTERNAL USE *** Antivirus Configuration As with all third-party software not on the Product Integration section, the user assumes the risk of software incompatibility with the exacqVision software suite. Therefore, if there is an inquiry on what an AV program found and is blocking we should open a ticket with engineering and confirm what the file… Continue reading Exempt Files Targeted by Antivirus Scans
exacqVision Start User Manual
exacqVision Client Overview
Learn how to navigate the exacqVision Client software and get an introductory look at many of its features. Chapters 00:00 Intro 00:19 Three Client Modes 00:29 Live Viewing 01:03 Camera Associations 01:13 Mechanical & Digital PTZ 01:50 Fisheye/Dewarp 02:06 View Analytics 02:38 Search & exacqReplay 03:08 Search 03:34 Serial Search & Analytic Filters 03:59 Bookmarks… Continue reading exacqVision Client Overview
Missing Help Menu Options
Description This article describes why some menu options may not appear to all users of the exacqVision Client software. Products Issue Expected Results Pressing the Show Help button provides many options, several of which link to useful pages on Exacq.com or the Exacq Support Portal. Actual Results Solution This is expected behavior when the exacqVision… Continue reading Missing Help Menu Options
Using the Axis TU9001 Control Board with exacqVision
This document will guide you through step-by-step procedures for keyboard use and suggested button mappings. Product The Axis TU9001 Control Board consists of the combination of the TU9002 Joystick and the TU9003 Keypad. IMPORTANT: The TU9002 and TU9003 appear to the operating system as separate devices. As of Client version 24.03 only one Joystick device… Continue reading Using the Axis TU9001 Control Board with exacqVision
Export and Burn to Disc
Learn how to export your video clips and burn them to disc.
How to Use Debug View with PS files
Description DebugView is a tool that can be used to collect more data from PS files in cases where we are missing data from streams or exhibiting issues with exported files. <br> Product DebugView can be found at:https://learn.microsoft.com/en-us/sysinternals/downloads/debugview <br> Steps to Use DebugView Once you have exported the PS file from a server you can… Continue reading How to Use Debug View with PS files
Deprecation of Legacy Installers – exacqVision 24.03 Update
As part of the exacqVision 24.03 software release, we are announcing the deprecation of specific installers that were previously part of the collection of software downloads available on the Exacq web site, https://exacq.com. What installers are being retired? On both Windows and Ubuntu – the 32-bit installers, also known as “x86” installers, of server, client,… Continue reading Deprecation of Legacy Installers – exacqVision 24.03 Update