Category: exacqVision Client

How to Determine if a Mobile User is Connected Through Remote Connections

Description The exacqVision Mobile application provides the ability to connect straight to the exacqVision Server service, without the use of the exacqVision Web Service, when using server version 24.09 and higher. This connection can be made directly or by means of the Remote Connections feature. This article instructs users on how to determine which method… Continue reading How to Determine if a Mobile User is Connected Through Remote Connections

2024-03 March Exacq Release Training

This training covers the following topics: Quick Add – Requires exacqVision Server and Client 24.03 or higher. Supports only Illustra Flex and Pro Gen 3/4 cameras. Architecture changes – Changes made in how the new exacqVision Mobile app connects to exacqVision Server and when exacqVision Web Service is still required. Remote Connectivity – Provided for… Continue reading 2024-03 March Exacq Release Training

Remote Connections

exacqVision Server and Client versions 24.09 introduce our Remote Connections feature. This added feature currently only supports exacqVision Mobile. Connections for the Desktop Client, Exacq Mobile 3, or Web Client remain unchanged. Products What benefit does Remote Connections provide? Why don’t I have to configure port forwarding? Traditionally, users outside of a LAN wishing to… Continue reading Remote Connections

Camera Recording Page Columns Missing on Fresh Install

Description  The Camera Recording Page in the client doesn’t show any of the default options such as, IP Address, Camera Name, Video Detection, Record Status, Last Motion, Mac Address, Type, Model, Firmware. Product  Exacq Client 23.06 and as early as 22.12 Steps to Reproduce  Remove Exacq Vision Client completely from the Recorder, or any client… Continue reading Camera Recording Page Columns Missing on Fresh Install

HTTP Response Code Reference

Code Description Definition Exacq Tips Informational 100 Continue Server received request, client should continue. 101 Switching Protocols Response to upgrade header 102 Processing Server processing received request. 103 Early Hints Used with link header.Allows browser to preload resources. Successful 200 OK Standard response for successful request.Meaning varies based on method (GET, POST, etc). 201 Created… Continue reading HTTP Response Code Reference

Maximum Days to Keep Bounding Box Metadata Explained

Description Despite adhering to Analytic Metadata Best Practices, users could encounter storage or performance issues. Symptoms, such as software performance issues or operating system drives that fill up, may be encountered as a result. More devices than ever today are implementing advanced analytics to detect and classify objects within camera views or audio. Many of… Continue reading Maximum Days to Keep Bounding Box Metadata Explained

Using the Axis I8116-E Network Video Intercom with ExacqVision

This article applies to the Axis I8116-E Network Video Intercom using firmware 11.8.66. ExacqVision does not currently support SIP calling functions. However, this device can be integrated for interactive operation with ExacqVision as detailed here. In the example that follows we will step through an example scenario wherein pressing the door station call button brings… Continue reading Using the Axis I8116-E Network Video Intercom with ExacqVision

Exacq Scenario Series – Illustra IQ Perimeter Object Classification to Change ExacqVision Views

The Scenario Series of videos addresses setup configurations for specific use cases. In this video our scenario is that of a user that wants to use Event Monitoring to bring attention to an ExacqVision operator when a perimeter area is crossed. This could be used to monitor property and fence lines. We walk through setting… Continue reading Exacq Scenario Series – Illustra IQ Perimeter Object Classification to Change ExacqVision Views

macOS Client Live Views are 1/16th to 1/4 of the Normal Size

Description When running 23.03 Exacq Client on Mac some cameras intermittently show up very small in live view. Instead of filling the available space, they are 1/16th to 1/4 of the view area and the rest is black. Macs running two different versions of macOS (Sonoma and Big Sur) have been seen. Product Exacq Client… Continue reading macOS Client Live Views are 1/16th to 1/4 of the Normal Size