Views and Groups are similar in that both of them are logical groups cameras based on more than just the server they are connected to. The major difference is that a View also defines a layout of the cameras onscreen. Because it specifies a layout, the maximum number of cameras in a View is limited to the maximum number of cameras that can be shown onscreen at once, whereas a Group does not have that restriction.
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What-is-the-difference-between-a-Group-and-a-View.pdfYes, ExacqVision Client supports multiple monitors. We have tested up to four VGA monitors from a single workstation.
Typically, a user will run one instance of the ExacqVision Client per monitor. Because decompressing video is CPU-intensive, we recommend one core per Client for the best user experience. To drive up to four VGA monitors, we recommend an Nvidia T1000 graphics card. For always-on, higher end multi-monitor displays consider the Nvidia RTX A-2000 up to the Quadro GV100 discrete graphics cards.
The Nvidia P2000 has been tested running the ExacqVision Client with VGA and DVI monitors up to 1920×1200 resolution.
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The process of decompressing and displaying hundreds of video images per second is processor-intensive. It is possible to use the capabilities of modern display adapters to offload the main workstation processor from some of this work.<br>
The ExacqVision Desktop Client tries to automatically determine the best operational mode and colorspace for the available display hardware. Because various display adapter vendors have different levels of support or tests for the various modes and colorspaces, occasionally situations arise where the automatically detected mode does not work properly. The Client settings page allows the user to control the selection of the mode and colorspace of the display acceleration.<br>
The following modes are available:
NOTE: While the None mode is reliable, because it does not depend on a driver from the display adapter manufacturer, this mode could result in a reduced displayable frame rate if the workstation processor is 100% in use. You can assess this setting in a Windows Client by running Task Manager and monitoring CPU usage while running in Live Mode. Remember that a single instance of the Client cannot run on multiple cores, so if you have a two-core processor, it might display 50% CPU usage when fully loaded by a single Client.
The following article may also help in determining the cause of any frame rate discrepancies.
Lower Frame Rates Displayed Than Expected
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The ExacqVision Desktop Client application can be used to export video and audio to an .EXE executable file which packages the ExacqVision ePlayer with it to become a self-playing file.
The fact that the .EXE export has the ePlayer packaged with it makes it ideal for sharing with law enforcement who may not have access to ExacqVision software. For more details on the differences between the options for video file exports, refer to Article 1894.
To export an .EXE file from the ExacqVision Desktop Client, click the Search icon from the toolbar. Note, the user account you are connected to the server with must have Search Privileges.
Use the Search options to select the camera(s), audio devices, or serial data devices for your inquiry. Set the Start and End times for your search range. For more detail on the variety of methods you can use to perform searches, or using bookmarks and cases, refer to the User Manual or User Training Videos.
Use the Mark Start/Stop icons on the search toolbar, or right-click the timeline to select Mark Start/Stop, for the portion of timeline you aim to export.
You may use the Download and Export icon on the top-most toolbar, the Download and Export icon on the search toolbar above the timeline, or right-click on the timeline and select Download and Export Video.
In the dialog window that opens, provide an optional File Name for the export and choose Standalone Exe (*.exe) from the Save as type selector.
The resulting file can be shared for playback on any Windows computer without ExacqVision software. Note, that if you intend to email this file to a third-party, many email systems will prevent .EXE files from being sent or received so you may need to transmit or share the file using another method.
Refer to Article 2639 for information on file verification (watermarking).
While the graphical client solution above is preferred, in the event this cannot be performed graphically or you need to script bulk .EXE exports directly from your storage drives, the following method may be applied and requires the input file to be a .PS file type.
Note, resulting .EXE file exports may only be played back on Windows machines regardless of whether they are exported from a Linux machine.
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exacqVision software can be thought of as a suite of applications that work together to provide different services.
The primary application is the exacqVision Server, which records video, audio, and event data. The exacqVision Client provides an interface to view live and recorded video as well as to configure the server application. A single site may have the exacqVision Client installed on many workstations. The exacqVision Web Service connects to the server application as well to provide the ability to view live and recorded video via web browser or mobile app.
These may be updated using the user interface, or by downloading and manually running installers for the newer version.
When opting to update one of these applications it is not uncommon for users to forget to update the others. This guide will explain how to update each of these applications on both Windows and Linux machines. Use the Contents menu to skip to sections relevant to your installation.<br><br>
The exacqVision Desktop Client software for Windows, Linux, and Mac operating systems provides an easy way to update the software using the ‘Check for Updates’ button.
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<br><br>Windows .MSI installers are also provided on the Software Downloads page for those users that need to provide software deployments.<br><br>
Prior to making changes to your server installation, it is best practice to export a copy of your server’s settings.
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If the red X appears over the cursor, the window is too close to the edge of the image.
Additionally, if you cannot digitally pan or tilt after zooming, the pan/tilt speed might be too high. The speed setting is the number of pixels to move in the image.
Click the PTZ Control button on the toolbar.
Decrease the Speed setting for the Pan/Tilt control.
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In most cases, yes. Exacq strives to make the client software backward compatible. However, we recommend that you upgrade your client because newer versions have additional features, bug fixes, and enhancements. Older versions usually function correctly, but they most likely do not offer all the current exacqVision client features.
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Is-my-exacqVision-Client-software-backward-compatible.pdfModern computer networks require each device on the network to have a unique IP address. These addresses are used so that computers know how to communicate with each other and so that network equipment knows where to route the traffic crossing its path.
When using the ExacqVision Desktop Client application from a client workstation to connect to your ExacqVision Server application on another machine, perhaps on the other side of your office, you will need to enter the server’s IP address so the two machines can communicate.
However, TCP/IP includes some “shortcuts” that make routing communication more efficient when two applications running on the same machine need to communicate. These “shortcuts” are called loopback addresses and tell the machine not to bother sending the message out onto the network only to have the network send it right back.
127.0.0.1 is an IP address that always refers to “this machine”; the local computer. An ExacqVision Client can always connect to a server running on the same computer using the 127.0.0.1 IP address, regardless of the actual IP address being used by the NIC in the computer. The same can be said for “localhost,” which may be used in place of the address 127.0.0.1 in many applications. Both “localhost” and the address 127.0.0.1 refer to “this machine.”
Do not delete 127.0.0.1 or ‘localhost’ from your systems list. Using 127.0.0.1 instead of the actual IP address of the NIC ensures the fastest and least troublesome connection to the ExacqVision Server running on the same computer.
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The 127.0.0.1 loopback address is an IPv4 address. While IPv6 has been a growing protocol for several years, it is still primarily used by service providers and external routing. Within private networks such as offices and homes, the older IPv4 protocol is still standard.
In case you’re wondering, the loopback address in IPv6 can be written as:
0:0:0:0:0:0:0:1 or as ::1
At the time of this writing, ExacqVision Server does not support IPv6 addressing.
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Yes. However, video display operations will not be accelerated. Changing the color scheme to Windows Vista Basic can restore overlay and offscreen functionality.
Switching to the Vista Basic theme:
This should disable all Aero features, such as the glass effect and taskbar thumbnails.
Alternatively, you may use the command line in CMD to issue the following command:
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Yes. Exacq offers the exacqVision Surveillance Keyboard for this purpose.
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