Using the Axis TU9001 Control Board with exacqVision

This document will guide you through step-by-step procedures for keyboard use and suggested button mappings. Product The Axis TU9001 Control Board consists of the combination of the TU9002 Joystick and the TU9003 Keypad. IMPORTANT: The TU9002 and TU9003 appear to the operating system as separate devices. As of Client version 24.03 only one Joystick device… Continue reading Using the Axis TU9001 Control Board with exacqVision

How to Use Debug View with PS files

Description  DebugView is a tool that can be used to collect more data from PS files in cases where we are missing data from streams or exhibiting issues with exported files. <br> Product  DebugView can be found at:https://learn.microsoft.com/en-us/sysinternals/downloads/debugview <br> Steps to Use DebugView  Once you have exported the PS file from a server you can… Continue reading How to Use Debug View with PS files

Deprecation of Legacy Installers – exacqVision 24.03 Update

As part of the exacqVision 24.03 software release, we are announcing the deprecation of specific installers that were previously part of the collection of software downloads available on the Exacq web site, https://exacq.com. What installers are being retired? On both Windows and Ubuntu – the 32-bit installers, also known as “x86” installers, of server, client,… Continue reading Deprecation of Legacy Installers – exacqVision 24.03 Update

How to Add IP Cameras – Quick Add

Learn how to use the new Quick Add feature, introduced in exacqVision Server/Client 24.03 to remove the multistage process of setting up and adding new cameras to your exacqVision system. Quick Add combined with the Illustra Registration License tool provide an easy to use experience when pairing Illustra cameras with Exacq. For a written article… Continue reading How to Add IP Cameras – Quick Add

Add IP Cameras – Quick Add

Description The Quick Add tab, found on the Add IP Cameras page of the exacqVision Client is a recently added feature. Introduced in version 24.03, this feature accelerates the configuration and addition of supported camera models to your exacqVision system. <br> Products Quick add requires both exacqVision Server and exacqVision Client versions 24.03 or higher.… Continue reading Add IP Cameras – Quick Add

How to Determine if a Mobile User is Connected Through Remote Connections

Description The exacqVision Mobile application provides the ability to connect straight to the exacqVision Server service, without the use of the exacqVision Web Service, when using server version 24.09 and higher. This connection can be made directly or by means of the Remote Connections feature. This article instructs users on how to determine which method… Continue reading How to Determine if a Mobile User is Connected Through Remote Connections

2024-03 March Exacq Release Training

This training covers the following topics: Quick Add – Requires exacqVision Server and Client 24.03 or higher. Supports only Illustra Flex and Pro Gen 3/4 cameras. Architecture changes – Changes made in how the new exacqVision Mobile app connects to exacqVision Server and when exacqVision Web Service is still required. Remote Connectivity – Provided for… Continue reading 2024-03 March Exacq Release Training

Remote Connections

exacqVision Server and Client versions 24.09 introduce our Remote Connections feature. This added feature currently only supports exacqVision Mobile. Connections for the Desktop Client, Exacq Mobile 3, or Web Client remain unchanged. Products What benefit does Remote Connections provide? Why don’t I have to configure port forwarding? Traditionally, users outside of a LAN wishing to… Continue reading Remote Connections