Category: Support

Using SSL with exacqVision Web Service (Windows)

Version 8.4 and Higher Follow the instructions in Article 1002 to configure HTTPS support in the Web Service. <br> Version 8.2 and Lower SSL, a security system combining authentication and encryption, is used to protect communication between a web server and client. Enabling SSL on a web server allow all clients connecting to that server two… Continue reading Using SSL with exacqVision Web Service (Windows)

Default Windows User Accounts on Exacq Systems

When setting up a new Exacq system, the out-of-box experience will prompt you to create a default operating system account. This account will be given administrative privileges. Additional user accounts may be created using the Kiosk scripts available on the Desktop. Kiosk user accounts have restricted privileges. The Kiosk account is blocked from all operating… Continue reading Default Windows User Accounts on Exacq Systems

Starting iSCSI on Startup with Linux Systems

After you reach the point where everything is logged in (you are able to type iscsiadm –m session and get output), following is the generic syntax: iscsiadm -m node -T <targetname> -p <ip:port> –op update -n node.conn[0].startup -v automatic <br> The parameters between < and > are substitutions. The syntax for persistent binding devices discovered on an internal connection… Continue reading Starting iSCSI on Startup with Linux Systems

Enumerating more than Four Serial Ports in Linux

If a system is built with the Radisys motherboard or has two or more eDVR boards, there are more then four serial ports. However, Ubuntu 8.04 enumerates only four serial ports by default. To change the number of serial ports enumerated, complete the following steps: <br> Edit menu.lst by typing sudo nano /boot/grub/menu.lstFind the line that… Continue reading Enumerating more than Four Serial Ports in Linux

Panasonic NW502 JPEG versus H.264 Issue

If you connect to a Panasonic NW502 camera and the software displays JPEG while MPEG-4 is greyed out, you must enable H.264 video encoding. To do this, browse to the NW502 camera configurator and open the Image page. Then change the Video Encoding Format from MPEG-4 to H.264. <br>

Supported exacqVision Client Languages

The following languages are supported in exacqVision Client as of November 11, 2009: <br> NOTE: To view the client software in the target language, simply change the Windows language and then run the client software. <br> AfrikaansArabicChineseDanishDutch/FlemishFrenchFrench CanadianGreekHebrewHungarianJapaneseKoreanNorwegian (Bokmål and Nynorsk)PolishPortugueseRussianSerbianSlovakSloveneSpanish (Castilian)Spanish (Venezuelan)Spanish (Chilean)Swedish <br>

Locking Down Linux GRUB (Legacy)

To lock down Linux GRUB, complete the following steps: <br> <br> This puts a password entry in /boot/grub/menu.lst as an md5 hash. If you want to change it after running this script, replace the hash with one created with grub-md5-crypt. <br> To view code follow the link: http://exacq-staging.instil.co/#/file-manager/1b63f3e9-b6e5-48be-9cd2-14b4a1ad2fad/kb-00597-597-210212 <br>

exacqVision Timestamp Format

All exacqVision video is timestamped in UTC, so there is no ambiguity as to the absolute time when the video was recorded. When exporting video, the time zone of the system on which the video was recorded is not stored. Starting with exacqVision version 3.4, two features were added to make this more transparent to… Continue reading exacqVision Timestamp Format

Can the Web Server run on an Exacq EL NVR system?

Yes, exacqVision EL supports a Web Server used to provide the mobile device video access. The Web Server is not installed on EL by default because if it runs simultaneously with exacqVision Client on the EL hardware, performance of both the local client and the Web Server could be noticeably slower (this is the tradeoff… Continue reading Can the Web Server run on an Exacq EL NVR system?