When using the audio input terminals on the rear of an ExacqVision Hybrid NVR, you will need a microphone with a a pre-amplifier capable of producing a line level output that can be connected directly to the ExacqVision audio terminal inputs. If using a mic level output microphone, you will need a mic pre-amp to… Continue reading What types of microphones are compatible with the ExacqVision Hybrid NVR?
Category: Support
Who manufactures Exacq video capture boards?
Exacq designs and manufactures its own video capture boards. Current tDVR capture board models are manufactured in Canada. Previous eDVR and sDVR capture boards, no longer manufactured, were designed by Exacq. Portions of the manufacturing process were performed by a contract manufacturer. <br>
How can I find my server’s MAC address?
exacqVision licenses are generated based on the MAC address of the server. This document describes how to determine the MAC address of a computer. Licensed exacqVision server To find the MAC address of an existing, previously licensed exacqVision server, the simplest method is to run the exacqVision Desktop Client and click the Config button from the… Continue reading How can I find my server’s MAC address?
Does Exacq support the PowerPC version of the Mac?
No, Exacq does not support the PowerPC version of the Mac, and we do not currently have plans to support it. <br>
When I use a web browser to view the video from the exacqVision Web Server, do I need to install any additional software or applets?
No. The exacqVision Web Server transcodes video into a JPEG that can be viewed by any modern web browser. This allows anybody to use the Web Server without downloading or installing additional software. <br>
Can the exacqVision Client run with Windows Aero (Vista)?
Yes. However, video display operations will not be accelerated. Changing the color scheme to Windows Vista Basic can restore overlay and offscreen functionality. Switching to the Vista Basic theme: Right-click on the Desktop and click ‘Personalize.’Click ‘Window Color and Appearance.’Click the ‘Open classic appearance properties for more color options’ link.Select ‘Windows Vista Basic,’ then click… Continue reading Can the exacqVision Client run with Windows Aero (Vista)?
Can I use an iSCSI storage server with my exacqVision Server?
Yes. Exacq supports the use of an iSCSI initiator to connect to a storage server. This is available in both Windows and Linux. <br>
Does ExacqVision work with 64-bit Windows?
ExacqVision Server software has supported 64-bit Windows since Server version 6.4. sDVR and tDVR analog capture board installers for 64-bit Windows ExacqVision Hybrid systems are also available. For a list of currently supported operating systems, refer to the software product pages on Exacq.com, then click ‘System Requirements.’ <br>
Can I use a Joystick with exacqVision Client software instead of a mouse?
Yes. Exacq offers the exacqVision Surveillance Keyboard for this purpose. <br>
Why does my PTZ not work completely on the ACTi ACD2100 camera?
First, make sure that your Analog camera is using Pelco-D protocol and that its address is set to 1. <br> Also, in some versions of the exacqVision software, the speed is not correctly sent to the camera when using the Pan and Tilt functions. To fix this, adjust the speed bar under the Pan and… Continue reading Why does my PTZ not work completely on the ACTi ACD2100 camera?