Category: Categories

Container for the Support Portal’s categories.

At least one category within this section must be checked for the article to appear in Support Portal!

Starting iSCSI on Startup with Linux Systems

After you reach the point where everything is logged in (you are able to type iscsiadm –m session and get output), following is the generic syntax: iscsiadm -m node -T <targetname> -p <ip:port> –op update -n node.conn[0].startup -v automatic <br> The parameters between < and > are substitutions. The syntax for persistent binding devices discovered on an internal connection… Continue reading Starting iSCSI on Startup with Linux Systems

Enumerating more than Four Serial Ports in Linux

If a system is built with the Radisys motherboard or has two or more eDVR boards, there are more then four serial ports. However, Ubuntu 8.04 enumerates only four serial ports by default. To change the number of serial ports enumerated, complete the following steps: <br> Edit menu.lst by typing sudo nano /boot/grub/menu.lstFind the line that… Continue reading Enumerating more than Four Serial Ports in Linux

Panasonic NW502 JPEG versus H.264 Issue

If you connect to a Panasonic NW502 camera and the software displays JPEG while MPEG-4 is greyed out, you must enable H.264 video encoding. To do this, browse to the NW502 camera configurator and open the Image page. Then change the Video Encoding Format from MPEG-4 to H.264. <br>

Supported exacqVision Client Languages

The following languages are supported in exacqVision Client as of November 11, 2009: <br> NOTE: To view the client software in the target language, simply change the Windows language and then run the client software. <br> AfrikaansArabicChineseDanishDutch/FlemishFrenchFrench CanadianGreekHebrewHungarianJapaneseKoreanNorwegian (Bokmål and Nynorsk)PolishPortugueseRussianSerbianSlovakSloveneSpanish (Castilian)Spanish (Venezuelan)Spanish (Chilean)Swedish <br>

Locking Down Linux GRUB (Legacy)

To lock down Linux GRUB, complete the following steps: <br> <br> This puts a password entry in /boot/grub/menu.lst as an md5 hash. If you want to change it after running this script, replace the hash with one created with grub-md5-crypt. <br> To view code follow the link: http://exacq-staging.instil.co/#/file-manager/1b63f3e9-b6e5-48be-9cd2-14b4a1ad2fad/kb-00597-597-210212 <br>

exacqVision Timestamp Format

All exacqVision video is timestamped in UTC, so there is no ambiguity as to the absolute time when the video was recorded. When exporting video, the time zone of the system on which the video was recorded is not stored. Starting with exacqVision version 3.4, two features were added to make this more transparent to… Continue reading exacqVision Timestamp Format

Can the Web Server run on an Exacq EL NVR system?

Yes, exacqVision EL supports a Web Server used to provide the mobile device video access. The Web Server is not installed on EL by default because if it runs simultaneously with exacqVision Client on the EL hardware, performance of both the local client and the Web Server could be noticeably slower (this is the tradeoff… Continue reading Can the Web Server run on an Exacq EL NVR system?

Manually Checking a Drive for Errors in Linux

Run fsck On Linux systems, if a disk encounters a filesystem error, the physical drive may still be good but require a file system consistency check. Perform the following steps to attempt to correct this. If the affected volume is a video storage volume: <br> Appendix If drive fails to unmount, you will need to… Continue reading Manually Checking a Drive for Errors in Linux

Highpoint RAID Troubleshooting (Legacy)

For troubleshooting information, see the attached PDF.The following exacqVision models were manufactured with Highpoint RAID controllers from 2007 to 2009: <br> To determine whether your system contains a Highpoint RAID controller, look at the RAID BIOS screen that appears when the system is first started (before the operating system starts). <br>