Description Exacq cloud hosted relay service eliminates the need for most firewall configuration and prevents exposing the NVR directly to inbound internet traffic via port forwarding by creating a unique relay URL as a proxy to access the NVR. Product Prerequisites Solution Troubleshooting In the event the Relay URL is missing or having any other… Continue reading Enabling and Troubleshooting exacqVision Web Server Relay Service
Author: Tom Oakes
Cameras Added With the Wrong Plugin Causes exacqVision Server Crash Loop
Description Adding certain cameras with the wrong plugin type causes the exacqVision Server to go into a crash loop. Product Steps to Reproduce Expected Results Actual Results Solution NOTE: This has been specifically observed when Illustra cameras are added with Illustraflex instead of Illustra3 and Samsung cameras are added with Onvif instead of Samsung <br>
How to Manually Add Older Package Versions of exacqVision Software to the Update Packaging Utility
Title How to Manually Add Older Package Versions of exacqVision Software to the Update Packaging Utility Description The exacqVision Software Updates Packaging Utility offers an option to Upload a License File. The advantage of using a license file is it will provide relevant versions if any of your systems have an expired SSA “Software Subscription Agreement”. In… Continue reading How to Manually Add Older Package Versions of exacqVision Software to the Update Packaging Utility
Recording Not Possible – Linux DST Issue
Title Recording Not Possible – Linux DST Issue Description If the exacqVision Server data drives are full and are displaying “Recording Not Possible” on the storage page then it is possible an invalid hour folder was created during the switch to Daylight Savings Times (DST). Use the following instructions to verify and resolve the issue. … Continue reading Recording Not Possible – Linux DST Issue
Axis D2110-VE Security Radar Integration Guide
Running Windows Chkdsk Command
Title Running Windows Chkdsk Command Description Chkdsk, also known as Microsoft Check Disk, is a utility that can be used in almost all Windows versions. The Chkdsk commands used to scan through entire hard drives to find and fix any errors. Chkdsk should be run whenever file system corruption is suspected whether by odd behavior… Continue reading Running Windows Chkdsk Command
Illustra Camera Firmware Downgrades
Title Illustra Camera Firmware Downgrades Description Once updated Illustra camera firmware cannot be downgraded. Product Illustra Notice Previous versions of Illustra camera firmware are not available (nonnegotiable). Therefore, downgrading or rolling back to a previous firmware version should not be recommended or suggested as a troubleshooting step. If there appears to be a… Continue reading Illustra Camera Firmware Downgrades
LSI Storage Authority (LSA) Internal FAQ
Title LSI Storage Authority (LSA) Internal FAQ Description The LSI Storage Authority (LSA) is a web-based application that enables you to monitor, maintain, troubleshoot, and configure the Broadcom® MegaRAID products. This is a repository of links, documents and questions pertaining to LSI Storage Authority “LSA” software. ** Intended For Internal Use Only ** Product MegaRAIDLSI Storage Authority… Continue reading LSI Storage Authority (LSA) Internal FAQ
Replacing MegaRAID Storage Manager (MSM) With LSI Storage Authority (LSA) – Linux
Title Replacing MegaRAID Storage Manager (MSM) With LSI Storage Authority (LSA) – Linux Description MSM has been found to have some exposure to CVE-2021-44228, the Apache Log4j remote code execution vulnerability, see statement from Broadcom Log4j2 Exposure (CVE-2021-44228). As a result you may be able to replace MSM with LSA on a Windows machine using… Continue reading Replacing MegaRAID Storage Manager (MSM) With LSI Storage Authority (LSA) – Linux
How to Identify Currently Running Linux OS Version
Title How to Identify Currently Running Linux OS Version Description Here is how to determine which version of Ubuntu Linux operating system the server is running. Product exacqVision ServerUbuntu Linux LTS Solution From the exacqVision Client In the System Information section of the Configure System page (Configuration > YOUR SERVER > Configure System > System… Continue reading How to Identify Currently Running Linux OS Version