Month: April 2026

Importer Environment Variable – Overriding Default Values for Linux Enterprise Manager Servers

Warning: Level 2 Document – Please do not distribute.   Introduction By default, the number of sub-importer processes spawned by Enterprise Manager will be equal to the number of logical CPUs. If that is not desired, the number can be controlled by setting the ‘_EM_NUM_IMPORTERS’ environment variable. On Windows this should be a system environment… Continue reading Importer Environment Variable – Overriding Default Values for Linux Enterprise Manager Servers

Connecting an NVR to more than one Enterprise Manager server

Introduction  In some Environments it may seem logical to deploy a second Enterprise Manager server for user and NVR management. Although alternate configurations can be deployed, it is discouraged and currently unsupported to connect an ExacqVision NVR to more than one instance of Enterprise Manager simultaneously – this will create ownership, database, and management conflicts.  … Continue reading Connecting an NVR to more than one Enterprise Manager server

Difference Between TCP, TCP Listening, HTTP, and UDP Serial Profile Protocols in exacqVision

Introduction exacqVision can ingest serial data (for example POS/ATM/access-control text strings) and then use Serial Profiles to store, display, search, and trigger actions from that data. Serial data is typically unencrypted, clear-text/ASCII characters delivered either through a physical serial interface (UART/RS-232/RS-485) or over the network (serial-over-IP). This article explains how the Serial Port “Type” options… Continue reading Difference Between TCP, TCP Listening, HTTP, and UDP Serial Profile Protocols in exacqVision

X-Series Fan Noise and how to reduce Noise Levels

Description The X‑Series platform is designed to dynamically adjust fan speeds to maintain proper system cooling. During normal operation, the unit may become noticeably loud at times as the fans increase speed to meet thermal demands. This behavior is expected and ensures the hardware remains within safe operating temperatures. By default, all X‑Series systems ship… Continue reading X-Series Fan Noise and how to reduce Noise Levels

Enterprise Manager Installation Fails Due to Residual PostgreSQL Components on Windows Systems

Description On Windows systems, the Enterprise Manager (EM) installer may fail even on fresh installations when orphaned remnants of previous PostgreSQL components remain. Problem The Enterprise Manager installer will detect remnant/orphaned files, often from previous installation attempts, and proceed with attempting Postgres updates instead of Postgres new installation/DB, eventually likely resulting in the following error… Continue reading Enterprise Manager Installation Fails Due to Residual PostgreSQL Components on Windows Systems

Axis Dewarper Not showing for the F9114 and F9114R-Mk II

Product Exacq Server 26.0.3.0 Windows and Linux. Steps to Reproduce Add camera to client.Navigate to Digital PTZ/Fisheye tab under Add IP Cameras.Select drop down menu for the Fisheye dewarp.Editing from Generic Ceiling, Ground, and Wall adds a giant black bubble on the live view. Editing the Generic options of  X,Y, and R does not remove… Continue reading Axis Dewarper Not showing for the F9114 and F9114R-Mk II