Digifact LE‑855 to Exacq: Key Notes Firmware Recommendation Before integrating the Digifact LE‑855 with Exacq, it’s recommended to contact Louroe Electronics and request the latest firmware version: V0.5.2‑2023‑12‑06.Device ManualEach Louroe device ships with an instruction manual. Page 3 of the manual contains the steps for locating the device on your network and modifying its IP… Continue reading DigiFact LE‑851 / LE‑855 Setup and Exacq Integration Guide
Month: January 2026
Enterprise Manager “Configuration Storms” leading to degraded Client performance.
Warning: Level 2 Document – Please do not distribute. Description A Config Event Storm is scenario where excessive communication occurs between an instance of Enterprise Manager (EM) and one or more NVRs. Below you will find information on the causes of, and remedies for these configuration storms – recently observed as degraded client performance. … Continue reading Enterprise Manager “Configuration Storms” leading to degraded Client performance.
Unable to Add Staff User in Cloudvue Manager
Description Users may be unable to add a new Staff user in Cloudvue Manager (CVM). Even when the new Staff account is configured with the same permissions and roles as existing staff members. Product Steps to Reproduce Login to Cloudvue Manager with the new Staff account Add a new user to the account Expected Results … Continue reading Unable to Add Staff User in Cloudvue Manager
Gathering debug level logging from Exacq Enterprise Manager environments
Description In many scenarios in larger Enterprise environments it may be helpful to ExacqVision Support to gather debug level logging for multiple components of the ExacqVision Software Stack. This article provides instructions to enable debug level logging for Enterprise Manager and ExacqVision Server components and plug ins. Product This KB Article applies to the following… Continue reading Gathering debug level logging from Exacq Enterprise Manager environments
Enterprise Manager – Duplicate key value
Warning: Level 3 Document – Please do not distribute. Description Unable to save or edit user roles in Enterprise Manager (ESM). This issue may also affect other areas such as LDAP and Failover.Log error indicates: Product Steps to Reproduce Expected Results User role should be saved or edited successfully without errors. Actual Results Solution… Continue reading Enterprise Manager – Duplicate key value
Dell Notice: Updating Dell Hard Drive Firmware
Navigate to the following link. How to Update PowerEdge Firmware Using iDRAC9. Select the triangle next to HDD or SSD a. (example R660, US) Dell Drivers and Downloads for R660Click Category and select “SAS Drive” or “Solid-State Storage,” in the list find the drive (or drives) you would like to update. b. There are a lot of drives… Continue reading Dell Notice: Updating Dell Hard Drive Firmware