When uninstalling Exacq EM server version 23.06 or above and reinstalling it again on the Windows unit, It will not complete the installation and ask to close the open session even if no sessions are open.
Root cause
The root cause of this issue is The Microsoft Open Database Connectivity (ODBC) that was not removed when uninstalling the EM server software
Solution
Uninstall the ODBC, reboot the Windows machine, and install the EM server again.