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Axis P3247-LVE “Axis Object Analytics” not passing through the Exacq Mobile 3 app Analytic Rules

Description 

Axis P3247-LVE “Axis Object Analytics” not passing through the Exacq Mobile 3 app Analytic Rules. If seen please see AES-609. Escalate the case to be added to ticket.

Product 

  • exacqVision Server: 23.06.1.0
  • exacqVision Web Service: 23.06.2.0

Steps to Reproduce 

Set up the camera to allow analytics. Note we do not support line cross for axis cameras.

  1. Once camera is set up navigate to the mobile app and connect to the NVR.
  2. Once Connected navigate to the main menu.
  3. Select Push Notifications
  4. Select Analytics
  5. You should see any analytic that cameras are sending.

Expected Results 

We should be able to see the Analytics from the Axis cameras.

Actual Results 

Analytics do not show up in the mobile app but do on the NVR’s Server when creating event linking and on the camera settings page.

Solution

Update exacqVision Web Service to 23.09.2

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