Categories
Knowledge Support Support exacqVision Client exacqVision Server Categories

Can’t Set an Email Profile When Kantech Software is Connected to The Exacq Server

Description

When having Kantech Board connected to the Exacq Server, Client Software keeps refreshing the configs and that prevents the Exacq client from creating an Email notifications profile.

affected version is 23.03 or lower

Solution

Updating ExacqVision Server and Client to version 24.03 or above.

Updating the Kantech Entrapass to version 8.80 or above.