Description
When choosing a subscription for a camera on a cloud drive, it relies on the bitrate, not the quality.
Example:
You are selecting a 4K subscription for an Illustra Flex2 4K Dome camera on the could drive.
- If you click on that subscription for the selected camera, it will show you that the Max bitrate is 4096 Kbps.
- On the Exacq side, you must select the max bit rate or the constant bit rate to be 4096kbps, as shown in the following picture.
- Otherwise, you will get the following error in the logs.
10/7/2022 12:15:51.577 PM (GMT-4:00) ArchivePI Verbose Poll cloud drive subscriptions
10/7/2022 12:15:52.490 PM (GMT-4:00) ArchivePI Verbose Found 0 subscriptions on nvr 72395
10/7/2022 12:15:52.766 PM (GMT-4:00) ArchivePI Verbose Found 20 cameras on nvr 72395
10/7/2022 12:15:52.766 PM (GMT-4:00) ArchivePI Warning Unable to find subscription matching cloud id 52486 with mac 08626682a697_1573632 (Camera 2)
10/7/2022 12:15:52.766 PM (GMT-4:00) ArchivePI Warning Unable to find subscription matching cloud id 52490 with mac 08626682a697_1573888 (Camera 5)
10/7/2022 12:15:52.766 PM (GMT-4:00) ArchivePI Warning Unable to find subscription matching cloud id 52494 with mac 08626682a697_1574144 (Camera 3)
10/7/2022 12:15:52.766 PM (GMT-4:00) ArchivePI Warning Unable to find subscription matching cloud id 52498 with mac 08626682a697_1574400 (Camera 4)
10/7/2022 12:15:52.766 PM (GMT-4:00) ArchivePI Warning Unable to find subscription matching cloud id 52502 with mac 08626682a697_1574656 (Camera 1