*** INTERNAL USE *** Description The psmove utility was designed to move psfiles to the correct location after a time zone change or if a files time does not match frame times. It will perform a search on all local storage drives, read the PSI file header for the start time, determine if the PSI… Continue reading Running psmove on Ubuntu Linux
Month: August 2022
Exacq Mobile 3 app OSD Time Stamps Not Properly Displayed
Description Not all on screen display time stamps are displaying correctly on the Exacq Mobile 3 app. Product Exacq Mobile 3 app, version 22.06.5.0 Steps to Reproduce Expected Results You should see time stamps regardless of the orientation of the device. Actual Results If you flip the orientation of the device from vertical , to… Continue reading Exacq Mobile 3 app OSD Time Stamps Not Properly Displayed
A Range of Analog Video is Offset by One or Two BNCs After tDVR8032 Video Capture Card Replacement
Description A range of (16) or (32) analog video inputs are offset on both the exacqVision client and the tDVR Control Center utility (e.g. Camera 33 = VIDEO LOSS; Camera 34 = BNC 35 video; Camera 35 = BNC 36 video; Camera 36 = BNC 37 video; Camera 37 = BNC 38 video; Camera 38… Continue reading A Range of Analog Video is Offset by One or Two BNCs After tDVR8032 Video Capture Card Replacement
Systems MAC Address is Currently Locked Out
Description When attempting to import a license key using the Import From exacq.com option, an error message “This systems’s MAC address is currently locked out.” is displayed. Product exacqVision ClientexacqVision Server Steps to Reproduce From the Configure System page (Configuration > YOUR SERVER > Configure System) select the Import… icon in the License section. Expected… Continue reading Systems MAC Address is Currently Locked Out
Bosch Analytics on Newer FW
Description On newer versions of Bosch FW analytics will not work on Exacq. Bosch FW 7.61 is the latest confirmed working version. Steps to Reproduce Configure analytics on Bosch camera.Add camera to exacq server.Setup analytics event linking. Expected Results Analytics are seen and are able to be setup in event linking Actual Results No analytics… Continue reading Bosch Analytics on Newer FW
Illustra Cameras Show Video Loss after Server Reboot or exacqVision Server Service Restart
Description Intermittently, Illustra cameras will show as “VIDEO LOSS” in the video panes after restarting the ExacqVision server service or rebooting the Exacq unit. To restore normal operation, these Illustra cameras must have their “Enable” select box unchecked and then checked again in the “Add IP Cameras” configuration page. Products ExacqVision ServerIllustra cameras Steps to… Continue reading Illustra Cameras Show Video Loss after Server Reboot or exacqVision Server Service Restart