Issue Some Illustra models, specifically ISL02B1BNWIY, will initially connect, but then disconnect after 1 minute. <br> Workaround Downgrade to 20.03.5 server.Specify #transport=rtspSpecify #transport=udp <br> Resolution Fixed in exacqVision Server 20.03.124 <br> Version Affected exacqVision Server 20.03.6 <br> Version Fixed exacqVision Server 20.03.124
Month: April 2021
Some Samsung models require Motion to be Configured via Cameras Web Interface
Issue Some Samsung models are not supported in regards to motion window configuration. <br> Workaround Configure motion windows via the cameras web interface. <br> Resolution Capability added to exacqVision. <br> Version Affected exacqVision Server versions prior to 20.03.123 <br> Version Fixed 20.03.123
ESM adds server to root group if user has only one group visible
Description If a user has only one group visible to them, an attempt to add a server to the group will inadvertently add the server to the root group. And hence be invisible to a user if they are not root user. <br> Tested version 5.1.9.115770 <br> Platform All <br> Steps to reproduce Add a… Continue reading ESM adds server to root group if user has only one group visible
S-Series may fail to partition RAID volume
Issue S-Series models running Ubuntu 18.04, may fail to create some partitions. This issue is not easily noticeable in exacqVision Client, unless the end user looks closely to observe gaps in the partition list. It can be more easily detected from terminal. Notice the “b” flag is missing indicating a non-block device. root@exacqu-desktop:/dev# ls -l… Continue reading S-Series may fail to partition RAID volume
dpkg-reconfigure causes a false-negative error message
Description Why would someone ever want to execute dpkg-reconfigure when edvrserver already installed? To re-execute any of the following postinst actions: Update nsswitch.conf for our mDNSresponder.Configure rp_filter for camera discovery.Restore MISSING streampi.xml. (reminds me of a factory default)Restore MISSING useraccounts.xml. (reminds me of a factory default)Make pulse audio system-wide.And of course, if you want to… Continue reading dpkg-reconfigure causes a false-negative error message
ESM needs to use port and address when building xdv for client
Description If multiple servers share the same IP but have different ports. ESM will remove additional servers with same IP, only using one of the servers. It should include all of these servers. <br> Tested version 4.9.23 <br> Platform All <br> Steps to reproduce Add multiple servers on ESM with same IP Address and different… Continue reading ESM needs to use port and address when building xdv for client
ONVIF Cameras May Stop Recording Motion
Issue Some ONVIF cameras report motion by means of a “pull-point” connection separate from the streaming video connection. If the camera unexpectedly closes the motion status connection, the server will retry the connection in order to reacquire motion status. When this happens, the corresponding server log messages will resemble:4/27/2020 02:59:38.464 AM onvifnvcPI Error http://172.19.232.75:80/onvif/subscribe_service: pull point socket exception.4/27/2020… Continue reading ONVIF Cameras May Stop Recording Motion
user-admin fails to update own username on Start system
Description A user-admin cannot successfully change their own name on a Start system. <br> Version Introduced 4.6.3.25895 May 11, 2011 <br> Platform All <br> Steps to reproduce On a system with a Start licenseCreate a ‘test’ user in the User Admin groupYour choice of name and passwordLogin to the system as the ‘test’ userChange your… Continue reading user-admin fails to update own username on Start system
exacqvision Server May Not Enable NTP Sync On Certain Onvif Cameras
Issue When exacqVision Server connects to an IP camera, it normally configures the camera with the IP address of an NTP time server, so that the camera will automatically keep time synchronized. Normally, cameras will then enable sync. However, some ONVIF cameras, such as Honeywell H3W2GR1 or Tyco Security Products Essential 4, do not automatically… Continue reading exacqvision Server May Not Enable NTP Sync On Certain Onvif Cameras
Enterprise user names length check on long names fails
Description Even though the default max user name length on Django base classes is set to 30, ESM code attempts to override it with a max length of 255. However, while actually trying to create user names longer than 30, ESM fails with the database save length check error. For example, this error can be… Continue reading Enterprise user names length check on long names fails