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Illustra Flex 16MP Multisensor camera stutters in Live mode

Issue

Video from the Illustra Flex 16MP Multisensor camera “stutters” in Live mode. This “stuttering” presents as live video movement with periodic frame freezes followed by a quick catch-up to live video.

Play back of recorded video from the same streams presents no problems or “stuttering”.

This is due to a burst-like nature of streaming video frames.

Resolution

In the exacqVision Client, go to the Client Settings page.

Enable the ‘Lip Sync / Video Smoothing’ setting.