Categories
Knowledge Support Support exacqVision Server Products

Notification Emails May Not Contain Weblink

Issue

When a Weblink is configured in the body of a notification email, it may just show “Connected to Web Server” instead of providing an actual link.


Workaround

Check the Attach Preview checkbox on the notification profile.


Version Affected

ExacqVision Server 19.09


Version Fixed

ExacqVision Server 19.12

<br>

Categories
Knowledge Support Support exacqVision Server Categories Products

Email Notification for “No Recording” event may not contain source name

Issue

Emails for a “No Recording” event do not contain the source name, but instead say “Unknown”.

<br>

Workaround

None

<br>

Version Affected

 exacqVision Server 9.2.0 – 19.06

<br>

Version Fixed

exacqVision Server 19.09

<br>

Categories
Knowledge Support Support exacqVision Webservice Categories Products

Downgrading exacqVision Web Server

Issue

Due to the configuration migration which occurs when upgrading to exacqVision Web Server 9.6 you can not downgrade from 9.6 or higher versions to 9.4 or earlier versions using an older installer. 

<br>

To downgrade to a version of exacqVision Web Server prior to 9.6 you must completely uninstall exacqVision Web Server and then run the old installer. 

<br>

Note:  Once you are on 9.6 or higher You can then upgrade/downgrade to any version 9.6 and higher version using the desired versions installer. This is where you start your issue. 10pt

<br>

Downgrading-exacqVision-Web-Server.pdf