July 2019 – Exacq

Exacq will be dropping support for exacqVision Virtual as of 2019. Virtualized exacqVision server software is supported on the following platforms in virtualized environment. ExacqVision fully support only the below O.S. distributions.

Windows Server 2016
Windows 10 Professional
Ubuntu – Debian – Mate distribution recommended.

EVA to Windows Distribution

There is no clear migration path from an EVA appliance to a Windows based O.S. The Linux file system is based on ext4 which is not compatible with NTFS. Transferring from Linux to windows will result in loss of all camera data. The exacqVision camera license is transferable, but the data disk in its current form is not.

In order to transfer to a Windows based system, the new virtual machine must have the same mac address assigned to at least virtual network adapter. Before transferring the license, record the virtual adapter mac address that is attached to the license. Edit the EVA and change the mac address of appliance from the VMware client. The EVA will still be accessible but will no longer be able to attach to more than one camera.

On the newly deployed Ubuntu virtual machine, create an adapter and change the Mac to license version for the EVA. Install a supported version of exacqVision server. Note, you may install the latest version is your server has a current service agreement. If not, your license will only work with up to the server version that was available when your license agreement expired.

EVA to Windows Migration

If migrating a Windows O.S., the current exacqVision camera license can be re-used, but data on the existing drives will need to be manually copied. ExacqVision does not supply the O.S. license.

Export the current license.

EVA to Ubuntu Migration

On the existing appliance perform the following steps:

Export the exacqVision License and configuration to external media.
Make note of the number of data drives and which datastore(s) they are physical located on. The drives will by default be found in the same directory as the virtual server.
Copy the /etc/fstab to external media.
Record the MAC address of the network adapter that is used for the license. Export the license to external media.
Edit the EVA and remove the network adapter that has the license mac address. You may add back in a new adapter so the EVA can still be accessed.
Download and install Ubuntu distribution. Exacq recommends using a LTS Mate Distribution which can be found here. https://ubuntu-mate.org/download/amd64/ .
Download and install exacqVision Linux server and client which can be found here. https://www.exacq.com/support/downloads.php . Install both onto the virtual machine.
Detached the data disk from the old EVA. DO NOT DELETE the disk.
Edit the new Ubuntu VM and add an existing disk. Browse to the recorded datastore and attach the disk. If the Disk is located on a remote local host, it is recommended to migrate the disk to the host that the EVA currently resides.
Modify the mac address on a network adapter to match that of the EVA.
Edit the /etc/fstab on the new virtual machine. From the EVA fstab file copied in step 3, cut the lines that mount drives with labels of /mnt/edvr/# and paste into the new VM’s fstab file.
Using sudo, create a directory structure /mnt/edvr/0. Add additional directories under edvr root to match the labels of the drives mount copied from the fstab file. For example: if the EVA had three data drives mounted in the EVA fstab, the new directory structure would be:

Reboot the Virtual machine. Verify that the data drives are mounted.
Open the client and attach to the server. You will need to create a new administrator account and password.
Import the license and the server configuration from the EVA.
Verify that data drive shows up in the client and are enable for recording.

Additional Downloads can be found here. https://www.exacq.com/support/downloads.php

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