January 2019 – Exacq

Security Integration with Kantech Fails to Login

Symptom When attempting to authenticate with Kantech in the Security Integrations page, the status is returned as ‘Invalid Credentials’. Problem First noted with server version 9.4, this is caused by differences between the server and Kantech API. Solution To resolve the issue, convert the password entered to all lowercase characters.

How to Enable Edge Storage on Axis Cameras

The instructions below differ based on the firmware versions on your Axis cameras. Please check your camera’s firmware version prior to continuing. Edge Storage recording is currently supported for recording based on motion events. Setting the camera(s) to continuous recording may produce unpredictable results. Adding the camera to exacqVision: When adding your camera(s)… Continue reading How to Enable Edge Storage on Axis Cameras

Configuring live video streams in Enterprise Manager

Live video streaming is available in Enterprise Manager (EM), formerly known as Enterprise System Manager (ESM). This is useful for examining camera stream quality through the EM interface but also used for EM’s Camera Inspection feature. Older versions relied on the ExacqVision Web Service to stream video, but beginning in ESM version 5.12, the ExacqVision… Continue reading Configuring live video streams in Enterprise Manager

What file systems does ExacqVision support?

File systems supported by ExacqVision are as follows: Windows: Ubuntu/Linux: Using file systems other than those listed may result in data loss, inability to recognize storage volumes, incompatibility when updating to future software versions.