How to Find the Serial Number of an exacqVision System

Using the Client Within the exacqVision Desktop Client application, click the Configuration (gear) icon from the top-left toolbar. Click on the ‘Systems’ node from the top of the left-hand side navigation tree. The grid displayed lists all systems added to this client. Find the ‘Serial Number’ column here. NOTE: Systems that are software only installs… Continue reading How to Find the Serial Number of an exacqVision System

Updating exacqVision S-Series in Response to Heartbleed Threat

In April 2014 a Security Advisory was issued by the OpenSSL project notifying the public of a serious vulnerability in the encryption software used by a large number of companies. (For detailed information, visit http://heartbleed.com/.) Exacq Technologies took immediate action to assess how its products might be affected by this vulnerability. <br> The exacqVision S-Series uses… Continue reading Updating exacqVision S-Series in Response to Heartbleed Threat

exacqVision Drive Setup with 3Ware (JBOD)

Part I: Enter the 3Ware BIOS Restart the system through the operating system.When prompted, press Alt+3 to enter the 3ware RAID BIOS.Type admin256 as the password.Press any key to acknowledge the warning. <br> Part II: Create the New Array Press the Tab key to navigate to the top of the list of drives listed as Exportable Unit. Highlight single drive under Direct Attached and… Continue reading exacqVision Drive Setup with 3Ware (JBOD)

exacqVision and Heartbleed

In April 2014 a Security Advisory was issued by the OpenSSL project notifying the public of a serious vulnerability in the encryption software used by a large number of companies. (For detailed information, visit http://heartbleed.com/.) Exacq Technologies took immediate action to assess how this affects its products. <br> exacqVision uses OpenSSL for a few functions, but… Continue reading exacqVision and Heartbleed

RAID Setup Using 3ware Controller (RAID 5 or RAID 6)

Part One: Enter the 3ware BIOS Restart the operating system.When prompted, press Alt+3 to enter the 3ware RAID BIOS.Type admin256 as the password.Press any key to acknowledge the warning. Part Two: Remove the Failed Array Select the failed RAID array by highlighting the array (Exportable Unit) and pressing the spacebar.Press Tab to enter the lower… Continue reading RAID Setup Using 3ware Controller (RAID 5 or RAID 6)

Special Characters Cause Video Clip to be Removed from Email Notification

Affected VersionsexacqVision 7.6 and priorDescriptionIf a camera name contains characters that are not allowed by the file system on the server’s operating system, the attachment cannot be included in an email notification. The server’s file system prevents the attachment file from being created.WorkaroundIn Windows, the following characters are NOT allowed in the name:Less than symbol [Greater… Continue reading Special Characters Cause Video Clip to be Removed from Email Notification