To enable motion based recording on an Axis device during PTZ movement, complete the following steps: <br> On the Axis camera’s web page, configure a recipient for the event. The Type should be TCP; the IP address should be the address of the exacqVision server; the port can be any open port. <br> Configure the… Continue reading Axis Motion Recording on PTZ Movement
Month: January 2014
Configure Event Linking to Include Video in Notifications Triggered by Non-Video Events
Description Starting with exacqVision 5.10, you can configure email notifications to include a video clip or still image from one or more cameras even if the event does not directly involve video (that is, if the event is not video motion, video loss, IP camera connection, or analytics) using Source Groups to associate video to… Continue reading Configure Event Linking to Include Video in Notifications Triggered by Non-Video Events
exacqServer Server Crash with Illustra3 Camera Plug-in
exacqVision Server versions earlier than 5.10.3 can crash if you select Apply Defaults on the Camera Settings page of an Illustra camera that does not have a motion mask configured. <br> To avoid this issue, upgrade to exacqVision Server 5.10.3 or later. As a workaround on earlier versions, create a motion mask on the camera.… Continue reading exacqServer Server Crash with Illustra3 Camera Plug-in
Upgrading to exacqVision Server 5.10 on S-Series Systems
The exacqVision Server version 5.10 Linux installer requires additional library packages (libnspr4-0d and libnss3-1d) that are not included on S-Series systems manufactured before December 2013. To avoid a failure when upgrading to version 5.10, complete the following steps. <br> NOTE: These steps are required ONLY for exacqVision S-Series systems.<br> Systems with Internet Access Install the required… Continue reading Upgrading to exacqVision Server 5.10 on S-Series Systems
Remote Updates Fail on Windows-based exacqVision Servers
On some Windows-based exacqVision servers with exacqVision software earlier than version 5.8, remote updates can fail if the system time changed between the time the system was started and the time the remote update is initiated. <br> To work around this issue, stop and restart the exacqVision Server service, and then immediately initiate the remote… Continue reading Remote Updates Fail on Windows-based exacqVision Servers