Month: April 2010

Who manufactures Exacq video capture boards?

Exacq designs and manufactures its own video capture boards. Current tDVR capture board models are manufactured in Canada. Previous eDVR and sDVR capture boards, no longer manufactured, were designed by Exacq. Portions of the manufacturing process were performed by a contract manufacturer. <br>

What types of microphones are compatible with the ExacqVision Hybrid NVR?

When using the audio input terminals on the rear of an ExacqVision Hybrid NVR, you will need a microphone with a a pre-amplifier capable of producing a line level output that can be connected directly to the ExacqVision audio terminal inputs. If using a mic level output microphone, you will need a mic pre-amp to… Continue reading What types of microphones are compatible with the ExacqVision Hybrid NVR?

Why can’t I digitally pan or tilt after zooming? I see a red X over the cursor.

If the red X appears over the cursor, the window is too close to the edge of the image. Additionally, if you cannot digitally pan or tilt after zooming, the pan/tilt speed might be too high. The speed setting is the number of pixels to move in the image. Click the PTZ Control button on… Continue reading Why can’t I digitally pan or tilt after zooming? I see a red X over the cursor.

How do I update my exacqVision software?

exacqVision Applications exacqVision software can be thought of as a suite of applications that work together to provide different services. The primary application is the exacqVision Server, which records video, audio, and event data. The exacqVision Client provides an interface to view live and recorded video as well as to configure the server application. A… Continue reading How do I update my exacqVision software?

Why do I see the 127.0.0.1 IP address in my Add Systems list?

Modern computer networks require each device on the network to have a unique IP address. These addresses are used so that computers know how to communicate with each other and so that network equipment knows where to route the traffic crossing its path. When using the ExacqVision Desktop Client application from a client workstation to… Continue reading Why do I see the 127.0.0.1 IP address in my Add Systems list?

Is my exacqVision Client software backward compatible?

In most cases, yes. Exacq strives to make the client software backward compatible. However, we recommend that you upgrade your client because newer versions have additional features, bug fixes, and enhancements. Older versions usually function correctly, but they most likely do not offer all the current exacqVision client features. <br>

Can the exacqVision Client run with Windows Aero (Vista)?

Yes. However, video display operations will not be accelerated. Changing the color scheme to Windows Vista Basic can restore overlay and offscreen functionality. Switching to the Vista Basic theme: Right-click on the Desktop and click ‘Personalize.’Click ‘Window Color and Appearance.’Click the ‘Open classic appearance properties for more color options’ link.Select ‘Windows Vista Basic,’ then click… Continue reading Can the exacqVision Client run with Windows Aero (Vista)?

Can ExacqVision Server run on Linux?

Yes, ExacqVision Server has been tested on the following: Ubuntu 22.04 (64-bit)Ubuntu 20.04 (64-bit)Ubuntu 18.04 (64-bit)Ubuntu 16.04 (64-bit)Ubuntu 14.04 (64-bit or 32-bit with PAE1)Ubuntu 12.04 (32-bit with PAE1)2Ubuntu 10.04 (32-bit with PAE1)2 Version numbers are listed as YY.MM. ExacqVision supports Ubuntu LTS releases only. Canonical provides LTS releases every two years. Long Term Support (LTS)… Continue reading Can ExacqVision Server run on Linux?

Does ExacqVision work with 64-bit Windows?

ExacqVision Server software has supported 64-bit Windows since Server version 6.4. sDVR and tDVR analog capture board installers for 64-bit Windows ExacqVision Hybrid systems are also available. For a list of currently supported operating systems, refer to the software product pages on Exacq.com, then click ‘System Requirements.’ <br>