Month: February 2010

Categories
Knowledge Support Support exacqVision Client Categories Products

Moving an eDVR Board in a Linux System

The following steps should be followed when moving the eDVR boards:

  1. In the exacqVision Client, save the system settings and note the serial number associated with the eDVR boards in the tree order by clicking on the board icons in the Configuration tree.
  2. Shut down the system.
  3. Unscrew the boards from the existing mounting. Do not disconnect the cabling from either end. Move the right angle brackets up two slots and add the additional standoffs.
  4. Insert the video compression boards in the same order into the top two slots on the riser board.
  5. Screw the boards into the mechanical mounting hardware and verify the cable connections.
  6. Restart the system. The exacqVision server will start automatically, but the boards will not start because the move will be detected.
  7. Stop the server by typing sudo /etc/init.d/edvrserver stop
  8. Run Control Center to find the boards as follows:
    • sudo /usr/local/xdvapi/bin/startxdvmods
    • sudo /usr/local/xdvapi/bin/xdvcc
  9. Ensure that the serial number shown in Control Center for device 1 matches the serial number of the first board in the tree from step 1.
  10. Close Control Center.
  11. Type sudo /usr/local/xdvapi/bin/stopxdvmods
  12. Restart the exacqVision Server by typing sudo /etc/init.d/edvrserver start
  13. In the exacqVision Client, restore the system settings.

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Moving-an-eDVR-Board-in-a-Linux-System.pdf
Categories
Knowledge Support Support exacqVision Server Categories Products

Removing an Unwanted “Orphaned” Drive From the Storage Page

Title

Removing an Unwanted “Orphaned” Drive From the Storage Page

Description 

ExacqVision retains any drive which has ever been added to the NVR.  This can result in unwanted or “Orphaned” drives showing up on the Storage Page.  Removing these drives requires manual intervention. 

Product 

ExacqVision Server

Solution

Windows 

  1. Log into the operating system of the server as an administrator, you cannot perform these steps from a client workstation.
  2. Click the Windows key + R to open the run box 
  3. Type services.msc and press enter 
  4. Locate and right-click on exacqVision Server, select stop 
  5. Open Notepad as an administrator 
  6. Browse to and open C:\Program Files\exacqVision\Server\psfpi.xml
  7. Locate and delete the line containing the orphaned drive.
  8. Save and close psfpi.xml 
  9. Back in Services, right-click on exacqVision Server, select start
  10. Verify the drive is no longer present in the ExacqVision Client

Linux 

  1. Log into the operating system as an administrator
  2. Open a Terminal Window and stop the ExacqVision Server Service 
        sudo service edvrserver stop

Note: If prompted enter the admin operating systems password then press enter.  Linux will not give any feedback while entering the password. 

  1. Edit psfpi.xml using the following command 
        sudo nano /usr/local/exacq/server/psfpi.xml
  1. Using the arrow keys, move to the beginning of the line containing the orphaned drive 
  2. Press control+k to delete the line 
  3. Press control+o to save the file
  4. Press control+x to exit 
  5. Start the exacqVision Server Service 
        sudo service edvrserver start
  1. Verify the drive is no longer present in the exacqVision Client

Example

In the example below the drive labeled /mnt/edvr/2 is unwanted and will need to be manually removed. 
ExacqVision Client before and after orphaned drive removed

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