Description The custom Tbilisi-4.reg file that we add in our server can be overwritten on third party systems. Version introduced Server 8.0.3.103130 Server 8.0.4.104612 Platform Windows Server 2012 R2 Steps to reproduce Install Tbilisi-4.regObserve registry value change.Update server to a new version. Expected result Registry value stays the same (Tbilisi is now +4) Actual result… Continue reading Windows timezone information for Georgian Standard Time gets forced to incorrect bias
Tag: Windows
Cannot clear a “Power Supply” alarm with USB DIO module attached
The alarm is being generated by the USB DIO module attached to the system. To remove: Windows If logged in as the OS user, close the exacqVision Client by pressing Alt+F4.Log out of the user and into admin by selecting Start > Log Out > select admin > type admin256 > press Enter. Note: admin256 is default. If this… Continue reading Cannot clear a “Power Supply” alarm with USB DIO module attached
exacqVision Export Video File Types
Video may be exported from exacqVision in different formats. The table below illustrates some of the differences in these formats. Multi-Camera: For the purposes of this article, multi-camera means many camera streams are combined into a single exported file. When exporting as .MOV, .AVI, or .MP4 each stream will end up as its own file.… Continue reading exacqVision Export Video File Types
Setting up a secure ESM instance to see video with a configured web service
Product Note: As of version 5.12, ESM no longer utilizes a Web Service to directly stream live video. The instructions below only apply to version 5.10 and lower. Description Setting up a secure ESM to see video with a configured exacqVision Web Service. <br> How to set up a certificate for Web Service If your… Continue reading Setting up a secure ESM instance to see video with a configured web service
How to Enable ‘Check for Updates’ Behind Network Proxy
Exacq does not pull proxy settings from the LAN settings or Network Adapter settings. When ‘Check for Updates’ is selected it reaches out to Exacq.com to gather information on other versions of software, but if it is behind a network proxy it needs to know how to communicate with it. This requires creating an Environmental… Continue reading How to Enable ‘Check for Updates’ Behind Network Proxy
Disable or Uninstall exacqVision Web Service
Description If you are not using the exacqVision Web Service and for cybersecurity reasons want to disable, you can either uninstall it or disable it from starting. <br> How to Disable the Web Service Windows Start -> Programs -> exacqVision Web Service -> Set exacqVision Web Service to start manually. Or Open Windows Services by… Continue reading Disable or Uninstall exacqVision Web Service
SMART attributes now available for drives connected to LSI storage controllers on Windows using exacqVision 7.6
Affected Platforms exacqVision 7.6 Description LSI has added support for SMART attributes in the storcli utility in version 1.12. Users can now monitor all SMART attributes for drives connected to LSI controller on Windows using exacqVision server 7.6.0 or higher. Users using a version of storcli without SMART support will continue to see only the… Continue reading SMART attributes now available for drives connected to LSI storage controllers on Windows using exacqVision 7.6
Manually Testing Email Notifications with cURL
Note: while you can test your profile/server via client’s Test Profile button, you won’t get cURL’s most complete debug information, which can sometimes be very informative when diagnosing notification failures. <br> ExacqVision Server versions 6.8 and higher use cURL to send notifications. If you are experiencing failures in sending notifications from the servers you may… Continue reading Manually Testing Email Notifications with cURL
Best Practice for Expanding an Array Using NTFS (Windows)
With hard drive offerings only increasing in size, it is important to remember that some large increases in RAID Arrays may not be read correctly by Windows. This is because there are limits to the cluster size that different sizes of volumes can use. If the volume is expanded beyond a cluster size limit, it… Continue reading Best Practice for Expanding an Array Using NTFS (Windows)
Creating a New Array After LSI RAID Failure
Purpose In the event of a catastrophic failure of a RAID 5 or RAID 6 array on an LSI RAID controller, this guide will explain how to remove the failed array and set up a new one. <br> Step 1: Identify the failed array In the exacqVision Client, open the Config (Setup) page, identified by the gears… Continue reading Creating a New Array After LSI RAID Failure