If your exacqVision Enterprise Manager is already using HTTPS as described in our Knowledge Base Article ‘How to Enable HTTPS for ESM’ you can make sure you are using strong ciphers and the most current ssl protocol using this document. <br> Locate and make the indicated changes to the file httpd-ssl.conf <br> Windows C:\Program Files\exacqVision\EnterpriseManager\apache_solr\apache2\conf\extra\httpd-ssl.conf… Continue reading Enabling stronger cipher/protocol security with Enterprise Manager
Tag: Windows
Downgrading Enterprise Manager to 19.06 and below
Issue Downgrading exacqVision Enterprise Manager from 19.09 to any version lower will fail due to the migration from Python2 to Python3. Manual steps will be required in order to downgrade to 19.06. <br> Note: Instructions below provide a downgrade path to 19.06. If you need to downgrade beyond that, follow these instructions, then you can… Continue reading Downgrading Enterprise Manager to 19.06 and below
Solr vulnerability – CVE-2017-12629
Enterprise Manager Enterprise Manager (formerly ESM) includes a version of Apache Solr which is vulnerable to attack allowing remote code execution. Further information can be found here: https://nvd.nist.gov/vuln/detail/CVE-2017-12629 <br> Mitigation: It is recommended that you follow the steps below appropriate for your Operating System. For Windows Note: File paths vary depending on installation, 64-bit or… Continue reading Solr vulnerability – CVE-2017-12629
Troubleshooting Cloud Drive
Note: Only H.264 streams are currently allowed for Cloud Drive. All other streams will be hidden on the Archiving Schedule page. Note: Audio is not currently supported for Cloud Drive. <br> As of 9.8, Cloud Drive technically runs as a side integration that is installed by default. This results in log files that are separate… Continue reading Troubleshooting Cloud Drive
Disabling Short Filename Support May Speed Up Drive Scans
Each hour, the server scans all enabled recording volumes in order to index all existing video recordings, and to determine the oldest video to be deleted in order to make space for new recordings. This task can be time consuming, sometimes to the point that the scan may not actually complete within an hour. In… Continue reading Disabling Short Filename Support May Speed Up Drive Scans
Setting up the Kiosk User for ExacqVision Systems
Windows systems built by ExacqVision no longer ship with a default ‘admin’ and restricted ‘user’ account beginning with Windows 10. Some early Ubuntu 16.04 images still contain the ‘admin’ account, but do not have the restricted ‘user’ (this was changed in a later image will not have either ‘admin’ or ‘user’). This change is due… Continue reading Setting up the Kiosk User for ExacqVision Systems
Removing an Unwanted USB I/O Device from a Server’s Configuration
If a USB I/O module was previously used and later disconnected from the server, the software will retain the configuration and the module will remain listed in the left-side navigation panel. If you wish to permanently remove this device from appearing in the software, you will need to log in to the server’s operating system… Continue reading Removing an Unwanted USB I/O Device from a Server’s Configuration
Unable to Start Web Service on Windows 10
Problem Users installing the exacqVision web service on Windows 10 machines find that the exacqVision web service is not enabled and encounter errors when attempting to manually start the service. <br> Cause This is due to a port conflict. The default port used by evApache is port 80. This is also the default port for… Continue reading Unable to Start Web Service on Windows 10
Installing Windows Security Essentials on Win7 based evServers
Stop exacqvision Server Service (Control Panel -> Administrative Tools ->Services -> exacqVision Server : Stop)Download Windows Security Essentials Package (mseinstall.exe, x64) from Microsoft website, and execute the installer on the target machine.Select all default options, except for the ones listed below.Do not join the program (Optional)Unselect both options below:Do not immediately scanThe system will update… Continue reading Installing Windows Security Essentials on Win7 based evServers
Changing the EM Web Service port
Enterprise Manager (EM), formerly known as Enterprise System Manager (ESM), uses Apache to provide the underlying web server. During initial install a graphical dialogue will allow you to change your port numbers. If you’ve already installed the application you may wish to perform this change manually. The first step to manual editing is to find… Continue reading Changing the EM Web Service port