WFE Logs Growing Unexpectedly Large

Description  The WFE log file was]observed to be 30 GB and was filling the OS partition Product  exacqVision Web Server v21.06 Solution For reference the WFE Log File Locations are: Linux Windows Fully purge the exacqVision Web Server softwareVerify the exacqVision Web Server install folder has been removedReinstall exacqVision Web ServerWFE file sizes should then… Continue reading WFE Logs Growing Unexpectedly Large

SCN-00000010 – Explaining Web Service Architecture Change

SCN #SCN-00000010Title of SCNExplaining Web Service Architecture ChangeTRAC #Effective Version9.0.0Products AffectedWeb ServiceReason for Change (Summary)To better address the root of customer questions about Web Service security without creating more confusion. Change Engineering has requested that Support Technicians refrain from explaining the new Web Service as “having a ‘Go’ Web Front End”.  Rather, let the customer… Continue reading SCN-00000010 – Explaining Web Service Architecture Change

Enabling IPv6 Support for exacqVision Web Service 9.0 – 9.4

NOTE: The backend for the exacqVision Web Service was changed in version 9.6. This document does not apply to Web Service versions 9.6 and higher. Best Practice is to use the latest version of Web Service available. The exacqVision Web Service listens for incoming connections from web browsers and the mobile app using IPv4 by… Continue reading Enabling IPv6 Support for exacqVision Web Service 9.0 – 9.4

Redirecting HTTP to HTTPS with Web Sevice 9.0 – 19.06

NOTE: This document does not apply to Web Service versions 19.09 and higher. Best Practice is to use the latest version of Web Service available. The way the web service handles HTTP requests when HTTPS is configured can be controlled with the webserver.tls.httpPolicy key: Open the following file in a text editor: Windows: C:\ProgramData\Webservice\conf\wfe.jsonLinux: /etc/webservice/wfe.json Add the… Continue reading Redirecting HTTP to HTTPS with Web Sevice 9.0 – 19.06

Configuring Nginx or Apache as a Web Service Gateway

Description The 9.0 release of the web service has replaced Apache with an in-house developed web frontend (WFE) for handling API requests. Certain users may wish to configure a gateway web server to enforce custom policies. The following provides users with a reference for configuring either Nginx or Apache as a gateway. Additionally, it describes… Continue reading Configuring Nginx or Apache as a Web Service Gateway

How to change web service ports

There are two ways to modify the ports used by the Web Service: It is recommended to use the configuration interface, whenever possible. However, it is possible that you must hand edit the configuration in cases where the Web Service cannot start (for example, if there is a port conflict). This article provides instructions for… Continue reading How to change web service ports

Hiding a Web Server from Internet Searches (Legacy)

NOTE: This document only applies to exacqVision Web Service 2.4.0 to 8.8. Web Service 9.0.0 replaced Apache with proprietary WFE service. If your exacqVision Web Service is connected to the Internet, the server could be located using certain search parameters in a search engine. To hide the server from an Internet search engine, complete the… Continue reading Hiding a Web Server from Internet Searches (Legacy)