Description The WFE log file was]observed to be 30 GB and was filling the OS partition Product exacqVision Web Server v21.06 Solution For reference the WFE Log File Locations are: Linux Windows Fully purge the exacqVision Web Server softwareVerify the exacqVision Web Server install folder has been removedReinstall exacqVision Web ServerWFE file sizes should then… Continue reading WFE Logs Growing Unexpectedly Large
Tag: Webservice
ExacqVision Web Server 22.09.0 Searches Return Black Screen
Description Web Service running 22.09.0 can experience an issue where searches from the web can return a black screen and then become stuck in that state. The web service must be restarted to clear the issue, but it will likely reoccur. Product ExacqWebService 22.09.0 Solution Update to exacqVision Web Server 22.09.1 or higher See exacqVision… Continue reading ExacqVision Web Server 22.09.0 Searches Return Black Screen
Let’s Encrypt Auto Renewal Fails with Redirect Enabled
Title Let’s Encrypt Auto Renewal Fails with Redirect Enabled Description If you are using Let’s Encrypt with HTTPS Redirect enabled the auto renewal can provide random internal IP addresses that fail to renew. Product WebService 20.06.2.0 to current 22.03.02.0 Steps to Reproduce Engineering was able to Reproduce this behavior and determined that Redirect should be… Continue reading Let’s Encrypt Auto Renewal Fails with Redirect Enabled
exacqVision Web Server HTTP Policy “Redirect to HTTP” Broken
Description HTTP to HTTPS redirect implementation is broken and always supplies and internal IP address for the redirect, leading to any and all redirect from outside of the local network to fail. Product Steps to Reproduce Expected Results HTTP requests are redirected to HTTPS Actual Results Fails to connect Solution Update exacqVision… Continue reading exacqVision Web Server HTTP Policy “Redirect to HTTP” Broken
Web Service – Services do not show up on install
When installing the web service the Service’s do not show up. The install seems if it completed successfully but does not create a service. After installing the latest version of the Webservice the control panel and service page looks like this: You can see the application installed but the services do not. Check to see… Continue reading Web Service – Services do not show up on install
Validating Certificate Permissions for SSL and HTTPS on Linux for WebService
In this example using Letsencrypt SSL certificates. The webservice is behind HAProxy and was not been able to successfully configure HAProxy to update Letsencrypt certificates over HTTP. Therefore, I manually updated the certificate. /etc/webservice/tls/server.crt _> /etc/letsencrypt/live/site.com/cert.pem/etc/webservice/tls/server.key -> /etc/letsencrypt/live/site.com/privkey.pem.After updating the certificates, I linked the original to the new certificates in the Letencrypt folder:When I try… Continue reading Validating Certificate Permissions for SSL and HTTPS on Linux for WebService
Manually Enabling Remote Web Service Configuration
THIS ARTICLE HAS BEEN DEPRECATED By default, exacqVision Web Service restricts configuration to the browser on the local machine. Through the configuration, a user can disable this restriction to enable remote configuration. However, there could be a need to manually remove this restriction (such as when installing the Web Service in a virtual environment, such… Continue reading Manually Enabling Remote Web Service Configuration
Native Streaming in the Web Client
Affected platforms exacqVision 7.2 or later <br> Description exacqVision 7.2 introduces native h.264 video streaming to the web client. When a browser session connects to the web service, the browser and web service negotiate whether transcoding or native streaming will be used. The following logic describes how this is negotiated: If the browser does not… Continue reading Native Streaming in the Web Client
Permissions are incorrect for LDAP users logging in via web service
Affected platforms <br> Symptom When logging into the web service with a user queried against LDAP, either through the client or the mobile app, the user is logged in but the exacqVision admin access permissions set for the user are incorrectly disabled. In this situation, even if the user has permissions to configure the server,… Continue reading Permissions are incorrect for LDAP users logging in via web service
Update web service for Apache httpoxy vulnerabilities
Description The version of Apache embedded in the web service has been found to expose a security vulnerability, known as “httpoxy” (technical details: CVE-2016-5387). This vulnerability can be avoided by changing the configuration of Apache. <br> Version Introduced 2.3.9 <br> Platform Web Service / All <br> Work Around Open the evApache httpd.conffile for editingWindows: C:\Program Files\exacqVision\WebService\evApache\conf\httpd.confLinux: /etc/evapache/httpd.confFind and change… Continue reading Update web service for Apache httpoxy vulnerabilities