Manually Enabling Remote Web Service Configuration

THIS ARTICLE HAS BEEN DEPRECATED By default, exacqVision Web Service restricts configuration to the browser on the local machine. Through the configuration, a user can disable this restriction to enable remote configuration. However, there could be a need to manually remove this restriction (such as when installing the Web Service in a virtual environment, such… Continue reading Manually Enabling Remote Web Service Configuration

Update web service for Apache httpoxy vulnerabilities

Description The version of Apache embedded in the web service has been found to expose a security vulnerability, known as “httpoxy” (technical details: ​CVE-2016-5387). This vulnerability can be avoided by changing the configuration of Apache. <br> Version Introduced 2.3.9 <br> Platform Web Service / All <br> Work Around Open the evApache httpd.conffile for editingWindows: C:\Program Files\exacqVision\WebService\evApache\conf\httpd.confLinux: /etc/evapache/httpd.confFind and change… Continue reading Update web service for Apache httpoxy vulnerabilities

Servers are able to be enabled if Web Service initialization fails

Description When connecting to a web service whose initialization fails, all servers should be disabled. <br> Version Introduced 8.0 <br> Platform All <br> Steps to reproduce Add a web service that causes initialization to fail. <br> Expected result The enable toggles for each server on the web service is disabled. <br> Actual result The enable… Continue reading Servers are able to be enabled if Web Service initialization fails

Toggling a Web Service Connection Multiple Times Can Cause Failed Initialization

Description Enabling and then Disabling a Web Service multiple times within Exacq Mobile 3 during the connection process can prevent the servers from being retrieved. <br> Version Introduced <br> Platform Mobile-All <br> Steps to reproduce <br> Expected result The Server List is displayed <br> Actual result The Text ‘Unable to retrieve servers’ is displayed <br>… Continue reading Toggling a Web Service Connection Multiple Times Can Cause Failed Initialization

Server-side digital PTZ is not restored on resume

Description When reopening the Exacq Mobile 3 app, the previously set cameras are reloaded into the live page. During this process, server-side digital PTZ (dewarp) is not restored, leaving the camera in the default state. Note: This is for server-side digital PTZ only (i.e. dewarp only). Pinch-to-zoom functionality is properly restored on resume. <br> Version… Continue reading Server-side digital PTZ is not restored on resume

Downgrading exacqVision Web Server

Issue Due to the configuration migration which occurs when upgrading to exacqVision Web Server 9.6 you can not downgrade from 9.6 or higher versions to 9.4 or earlier versions using an older installer.  <br> To downgrade to a version of exacqVision Web Server prior to 9.6 you must completely uninstall exacqVision Web Server and then… Continue reading Downgrading exacqVision Web Server

Updating an exacqVision System Without Internet Connection Using Web Server

The Update tab on the ‘Configure System’ page in the exacqVision Client allows you to update an exacqVision server’s software. If the system is on a closed network with no internet access, the update can still be provided by using an exacqVision Web Server. The exacqVision Web Service can be downloaded and installed from our Software… Continue reading Updating an exacqVision System Without Internet Connection Using Web Server

Configuring Nginx or Apache as a Web Service Gateway

Description The 9.0 release of the web service has replaced Apache with an in-house developed web frontend (WFE) for handling API requests. Certain users may wish to configure a gateway web server to enforce custom policies. The following provides users with a reference for configuring either Nginx or Apache as a gateway. Additionally, it describes… Continue reading Configuring Nginx or Apache as a Web Service Gateway

Web Server – Saving frame image doesn’t include file extension

Description When saving an image from a search, the file extension is not included on the file. The image data is correct, but the lack of extension causes the user to manually select an image viewer.<br> Tested Version 7.8.2<br> Platform [All]<br> Steps to reproduce Create a search and start playback.Select the “Save Image” button. <br>… Continue reading Web Server – Saving frame image doesn’t include file extension