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Cloudvue Knowledge Support Support Categories exacqVision Webservice Products

Browser Developer Tools for Troubleshooting and Support

What is a HAR file?

HAR stands for HTTP Archive Record and is a JSON structured file containing network traffic information about a browser’s interactions with a server as well as the content on a webpage.

When HAR files are useful

  • Performance issues: slow page loading, timeouts when performing tasks, time spent negotiating proxy connections, time spent issuing requests, time spent receiving the response data, DNS lookups, and others
  • Page Rendering: incorrectly formatted pages or missing information

How to Capture HAR files

Prior to performing a capture open an Incognito window or tab to eliminate capturing decrypted request-response communications or cookie from unrelated sites or events.

Chrome

  1. Access Menu > More tools > Developer tools (CTRL+SHIFT+I or F12)
  2. Select the Network tab, if not already selected.
  3. Ensure that the Preserve log box is checked.
  4. Check mark the Disable cache box.
  5. Reload or recreate the activity you wish to capture.
  6. Click the Download icon.

Firefox

  1. Access Menu > More tools > Web Developer Tools (CTRL+SHIFT+I or F12)
  2. Select the Network tab, if not already selected.
  3. Ensure that the Persist Logs box is checked.
  4. Check mark the Disable cache box.
  5. Reload or recreate the activity you wish to capture.
  6. Click the cog icon.
  7. Select Save All As HAR.

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Knowledge Support Support exacqVision Webservice Categories Products

How to use the Surf web-browser on M-Series recorders

The M-Series recorders from exacqVision come with a web browser called Surf. Surf is a very basic web browser that is well suited to the capabilities of the M-Series recorder. Surf doesn’t have any window controls (address bar, back-button, etc.), so common browser tasks are accomplished with shortcut keys.
Surf can be launched using the Terminal with the following command:

For example:

Refer to the following table for Surf usage details.

Ctrl-h

Walks back the history


Ctrl-l


Walks forward the history


Ctrl-k


Scrolls page upwards


Ctrl-j


Scrolls page downwards.


Ctrl-b


Scroll up one whole page view


Ctrl-Space


Scroll down one whole page view


Ctrl-i


Scroll horizontally to the right


Ctrl-u


Scroll horizontally to the left


Ctrl-Shift-k


Zooms page in


Ctrl-Shift-j


Zooms page out


Ctrl-Shift-q


Resets Zoom


Ctrl-p


Loads URI from primary selection


Ctrl-r


Reloads the website


F11


Toggle fullscreen mode

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How-to-use-the-Surf-web-browser-on-M-Series-recorders.pdf
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Knowledge Support Support exacqVision Server Categories Products

When I use a web browser to view the video from the exacqVision Web Server, do I need to install any additional software or applets?

No. The exacqVision Web Server transcodes video into a JPEG that can be viewed by any modern web browser. This allows anybody to use the Web Server without downloading or installing additional software.

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When-I-use-a-web-browser-to-view-the-video-from-the-exacqVision-Web-Server-do-I-need-to-install-any-additional-software-or-applets.pdf