This video takes a deep dive into general navigation, live viewing, and creating saved views in the all new exacqVision Mobile app.<br><br>
Chapters:<br>
00:00 Intro<br>
00:10 Live<br>
00:33 Quick View<br>
00:41 Editing Quick View<br>
01:17 Audio<br>
01:52 Creating and Editing Saved Views<br>
03:34 Navigating Between Views<br>
03:47 Focus View<br>
05:11 Devices Screen<br>
<br>
Custom view users cannot be removed from a view as the checkbox for their user name will be dimmed and cannot be unchecked to deselect the user.
The user who initially creates a custom view becomes the owner of the view i.e., “Custom View owner” and cannot be removed from the view as the checkbox for their username will be dimmed and cannot be unchecked to deselect the user.
Currently there is no method through Cloudvue or Cloudvue Manager to switch this ownership of a view to another user.
In the event a customer runs into this issue you will need to create an AES ticket requesting engineering run a script deleting the current owner of the view(s) and assigning a new owner.
<br>
The Scenario Series of videos addresses setup configurations for specific use cases.
In this video our scenario is that of a user that wants to use Event Monitoring to bring attention to an ExacqVision operator when someone parks in specific parking spaces. This could be used to prevent people from parking in forbidden areas, to alert someone to customers in curb-side pickup spots, and more.
We walk through setting up AI Object Classfication within an Illustra IQ camera and configuring Event Monitoring in ExacqVision to change our displayed camera views when triggered.
<br>
Views are used to group multiple cameras or controllers onto a single view. This article explains how to create and modify Cloudvue custom views along with how to assign and unassign users from them as well.
Cloudvue Training Videos – Cloudvue Custom Views
Layouts are used to create the arrangement and sizes of video panels in ExacqVision Live mode as well as in saved Views. Learn to create your own custom layouts with this guide.
For Customers reporting issues with the mobile application where views are not looking the same as they do in the client.
Note: Layouts with certain views will be affected by this as well.
Exacq Mobile 3 application all versions.
On the mobile app open a view.
Hold the mobile device Vertically.
The view will look like the following.
Now hold the device horizontally and the view will reflect that of the saved view from the client or mobile app created view.
This can appear to most users like the views are out of order. However, the app is just scaling the images to fit in the mobile application when held vertically vs horizontally.
Cameras are displayed within the view as expected for the mobile application.
Cameras appear to be out of order in the mobile application when held vertically.
This is expected behavior for the mobile application to scale the images to fit while holding the device vertically vs horizontally which can scale the proper layout of the view.
<br>
The Exacq Mobile 3 application is encountering an issue when creating a view and switching from one view to the other in the mobile app causing the views to pull up the wrong cameras associated with that view periodically.
Note: Server side views work properly. Only (mobile app created views) are exhibiting this behavior.
The app should be able to switch between views that are created from the app with no issue.
The wrong views are presented in the app periodically.
Option 1– Create groups for each view that has the same cameras in the group as the view and select the individual group rather than the view.
Option 2– After picking a view and you want to cycle to the next view, long click the screen and Choose Cancel All; then pick your next view.
Option 3– You can create temporary Client side view for them to you in the mobile app. This might be the easiest option for a work around at this time.
Update to Exacq Mobile 3, version 22.06 or higher
See trac ticket 23476 or Jira ticket AESW-845 for additional details.
<br>
LDAP Users Cannot Create User Views in Exacqvision Client
Users logged in using LDAP cannot create user views in the exacqVision Client
exacqVision Client