Tag: User Views

Categories
Knowledge Support Support exacqVision Client

LDAP Users Cannot Create User Views

Title

LDAP Users Cannot Create User Views in Exacqvision Client  

Description 

Users logged in using LDAP cannot create user views in the exacqVision Client  

Product 

exacqVision Client  

Steps to Reproduce 

  • Login in as a exacqVision (not LDAP) user
  • Create a user view if there aren’t any
    • There needs to exist at least one user view for a non-LDAP user first
  • Login to the client as an LDAP user
  • Highlight User View and then click new
  • Add a camera and name the view
  • Click on Apply
  • View disappears either immediately or when you navigate away from page

Expected Results 

  • View is created 

Actual Results 

  • View is not created

Solution

  • The defect has been found and the fix will be available in exacqVision Client 22.06.xx.  
  • Current workaround is to create the view under System View instead
  • There is also a build available, version 22.03.102
  • See trac ticket #23444 for additional details