Tag: USB

Guidance on Using USB Network Interface Adapters

On occasion, Exacq Support is asked about using a USB network interface (NIC) on their system. This is more frequently asked by those with smaller units which may have only one network interface and a user is attempting to add additional network interfaces to span networks or attempt to increase network throughput by bonding/teaming multiple… Continue reading Guidance on Using USB Network Interface Adapters

Multiple USB Folders Present When Exporting in exacqVision

Description When exporting on a Linux based system to a USB key it has been observed that more than one folder for your device can be present.  Product  Steps to Reproduce  Expected Results  Actual Results  Solution Note: If you have multiple USB device folders and choose the wrong one to export the data, you will encounter… Continue reading Multiple USB Folders Present When Exporting in exacqVision

Using the ADVCPTZKEY1 USB Joystick / Keyboard with exacqVision

This document will guide you through step-by-step procedures for keyboard use and suggested button mappings. Prerequisites For proper operation of the American Dynamics ADVCPTZKEY1 PTZ USB Keyboard, both the exacqVision Client and Server must be on version 22.03 or higher. Product  ADVCPTZKEY1 American Dynamics Surveillance Keyboard <br> Setup <br>

Will not boot: USB device over current status detected will shut down in 15 seconds

Symptom:   System will not boot and you see the error:  USB device over current status detected will shut down in 15 seconds (the front logo light may also be out at this time) <br> Problem: The cable from the motherboard to the lit front cover is pinched. <br> Solution: Open the front cover and… Continue reading Will not boot: USB device over current status detected will shut down in 15 seconds

StarTech Prolific USB-to-serial Adapter Not Working with exacqVision

Using a StarTech USB-to-serial adapter with a Prolific (PL2303) chipset and StarTech drivers can prevent the serial port on an exacqVision server to remain open on Windows-based exacqVision servers. The port will report an OPEN status for less than a second before changing to UNAVAILABLE. <br> This occurs when exacqVision receives an ASCII control character 0x04 after… Continue reading StarTech Prolific USB-to-serial Adapter Not Working with exacqVision