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Knowledge Support Support Categories exacqVision Webservice Products

Web Service upgraded from version 9.2 to 21.06+ on MS Windows operating systems fails to start

Issue:

Upgrading the exacqVision Web Service from version 9.2 to version 21.06+ (even using the server bundled package) on Microsoft Windows operating systems will show the web service as upgraded but leave it unable to start.

Root Cause:

Undetermined.

Workaround:

After performing the upgrade, uninstall and reinstall the exacqVision Web Service again.

Fixed Version:

Not yet fixed.