Tag: Ubuntu 14.04

Categories
exacqVision Server Linux Knowledge Support Support exacqVision Server Categories Products

Server 23.09 Fails to Run on Ubuntu 14.04 x86

Description

Users with Ubuntu 14.04 x86 (32-bit) experience an error when attempting to install or update to ExacqVision Server version 23.09.

<br>

Product

ExacqVision Server 23.09 x86 and above

<br>

Steps to Reproduce

Attempt an update or fresh install of ExacqVision Server version 23.09 on a Ubuntu 14.04 x86 system.

<br>

Expected Results

Installation without error

<br>

Actual Results

The following error is encountered:

/usr/local/exacq/server/exacqd: /lib/i386-linux-gnu/libgcc_s.so.1: version ‘GCC_7.0.0’ not found (required by /usr/local/exacq/server/exacqd)

<br>

Solution

Perform the following steps:

  1. Open a Terminal window (CTRL+ALT+T).<br><br>
  2. Enter the following commands in the order given:
    • sudo apt-get update
    • sudo apt-get install --reinstall ca-certificates
    • sudo add-apt-repository ppa:ubuntu-toolchain-r/test
    • sudo apt-get update
    • sudo apt-get install gcc-7<br><br>
  3. Reboot the server<br><br>
  4. Run the ExacqVision Server installer

<br>

Categories
Knowledge Support Support exacqVision Enterprise Categories Products

Installing 32-bit Enterprise Manager (EM) on 64-bit 14.04 or 16.04 Ubuntu Linux System

Objective

Installing 32-bit Enterprise Manager on a 64-bit Ubuntu 14.04 or 16.04 Linux computer, complete the following steps:

<br>

Instructions

Configuring a new system.

<br>

Setup multiarch

<br>

Remote Setup

  1. Ensure that X Windows can be forwarded to anyone using Putty or SSH (install gedit).
  2. Use Filezilla to transfer the debian installer to the instance.
  3. Connect using Putty or SSH with X Windows forwarding enabled.

<br>

Installing Enterprise System Manager (ESM)

  1. Install ESM with sudo dpkg -i exacqVisionEnterpriseSystemManager.deb (using the exact name of the file if different from what is shown here).
  2. Accept the defaults for port selection.
  3. Click YES on the warning message for 64-bit Architecture.
  4. Point ESM at the newly created database.
  5. Select No for migration and schema printing.
  6. Launch a browser and connect to ESM.
  7. Modify the admin account’s username and password.

<br>

Installing-32-bit-Enterprise-Manager-EM-on-64-bit-14.04-or-16.04-Ubuntu-Linux-System.pdf