Two-Factor Authentication

Description

You can configure an ExacqVision system to use Gmail SMTP Server to send an e-mail notification when an event occurs.

Product

ExacqVision Desktop Client

Solution

Google has announced starting May 30, 2022, They will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password i.e “Less secure apps”. See the full statement at https://support.google.com/accounts/answer/6010255?hl=en

As a result you will need to enable Two-Factor Authentication and use an App Password instead. An App Password is a 16-digit passcode that gives an app or device permission to access your Google Account. App Passwords can only be used with accounts that have 2-Step Verification turned on.

NOTE: This article assumes that you already have a Google Account. If not please please create one, see https://support.google.com/accounts/answer/27441?hl=en for instructions.

Turn on 2-Step Verification (2FA)

https://support.google.com/accounts/answer/185839?hl=en&co=GENIE.Platform%3DDesktop

Create and use App Password

https://support.google.com/accounts/answer/185833

Configure E-mail Server

In the ExacqVision Client navigate to the E-Mail Servers Tab (Configuration > YOURSERVER > Notification) and enter the following information

Server Description: Gmail
Address: smtp.gmail.com
Port: 465
Security: SSL/TLS
Username: youremail@gmail.com
Password: App Password
Confirm: App Password

Create an E-mail Message Profile

In the ExacqVison Client navigate to the E-mail Message Profile tab (Configuration > YOURSERVER > Notification) and enter the following information selecting Apply when completed.

Profile Description: Enter a brief description of the email’s content
From: Enter the email address of the person sending the email
NOTE: The From address MUST match the Username used for the E-Mail Server
To: Enter the email addresses of the recipient
Subject: Enter a subject for the email
Message: Type the email message

Test the Profile

Highlight the profile and click Test Profile
A popup window will appear, click OK when ready to proceed

Watch the profiles status, it will change from the initial “Awaiting Test Status”
To either Success (Date/Time) or Failure (Date/Time)
If Success then Gmail is configured properly
If Failure then see Troubleshooting E-Mail Message Profiles

Additional details about configuring Notifications can be found in the ExacqVision Client User Manual.