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Knowledge Support Support Categories exacqVision Webservice Products

Toggling a Web Service Connection Multiple Times Can Cause Failed Initialization

Description

Enabling and then Disabling a Web Service multiple times within Exacq Mobile 3 during the connection process can prevent the servers from being retrieved.

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Version Introduced

  • Exacq Mobile 3, version 8.0

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Platform

Mobile-All

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Steps to reproduce

  • Add a Web Service
  • Toggle the Web Service from Enable to Disable back to Enable while it’s connecting
  • Expand the Server List

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Expected result

The Server List is displayed

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Actual result

The Text ‘Unable to retrieve servers’ is displayed

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Work Around

Disable and then Enable the web server again to display the server list correctly.