Tag: System Board

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User Guides Documentation Categories Products exacqVision Hardware

ASRock Industrial IMB-X1314 System Beep Codes

Beep SequenceDescriptionTroubleshooting
1 short constant beepError with RAM refresh1. Check RAM for physical damage.
2. Try another stick of RAM.
3. BIOS update
2 short beepsRAM parity error1. If adding new memory, try removing to see if this fixes issue.
2. Check for conflicts in memory types.
3. Check power supply for unstable voltages.
3 short beepsRAM read/write test failed1. Repair corrupted files.
2. Perform memory tests
4 short beepsSystem clock errorTry synchronizing system time with an internet (NTP) time source.
5 short beepsCPU errorCheck that CPU is properly seated.
6 short beepsKeyboard not detected/
keyboard controller error		Check keyboard is properly connected or try a different keyboard.
7 short beepsGeneral CPU or RAM error1. Check that CPU is properly seated and connected.
2. Check that RAM is properly seated and connected.
3.Inspect connections for dirt or corrosion.
8 short beepsGraphics controller errorCheck for proper connections to any graphics cards installed and that enough power is provided to the card.
9 short beepsROM errorCheck if system is attempting to boot from an external device.
10 short beepsROM read/write error1. Run a memory diagnostic, such as mdsched.exe in Windows.
2. Clear CMOS
11 short beepsCPU cache check failure1. Check CPU temperature.
2. Inspect CPU fan for proper function.
3. Clear dust or dirt from CPU fan.
4. Check for faulty CPU heatsink.

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Categories
User Guides Documentation Categories Products exacqVision Hardware

ASRock Industrial IMB-X1313 System Beep Codes

Beep SequenceDescriptionTroubleshooting
1 short constant beepError with RAM refresh1. Check RAM for physical damage.
2. Try another stick of RAM.
3. BIOS update
2 short beepsRAM parity error1. If adding new memory, try removing to see if this fixes issue.
2. Check for conflicts in memory types.
3. Check power supply for unstable voltages.
3 short beepsRAM read/write test failed1. Repair corrupted files.
2. Perform memory tests
4 short beepsSystem clock errorTry synchronizing system time with an internet (NTP) time source.
5 short beepsCPU errorCheck that CPU is properly seated.
6 short beepsKeyboard not detected/
keyboard controller error		Check keyboard is properly connected or try a different keyboard.
7 short beepsGeneral CPU or RAM error1. Check that CPU is properly seated and connected.
2. Check that RAM is properly seated and connected.
3.Inspect connections for dirt or corrosion.
8 short beepsGraphics controller errorCheck for proper connections to any graphics cards installed and that enough power is provided to the card.
9 short beepsROM errorCheck if system is attempting to boot from an external device.
10 short beepsROM read/write error1. Run a memory diagnostic, such as mdsched.exe in Windows.
2. Clear CMOS
11 short beepsCPU cache check failure1. Check CPU temperature.
2. Inspect CPU fan for proper function.
3. Clear dust or dirt from CPU fan.
4. Check for faulty CPU heatsink.

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Categories
User Guides Documentation Categories exacqVision Hardware Products

ASRock H410 System Beep Codes

Beep SequenceDescriptionTroubleshooting
1 short constant beepError with RAM refresh1. Check RAM for physical damage.
2. Try another stick of RAM.
3. BIOS update
2 short beepsRAM parity error1. If adding new memory, try removing to see if this fixes issue.
2. Check for conflicts in memory types.
3. Check power supply for unstable voltages.
3 short beepsRAM read/write test failed1. Repair corrupted files.
2. Perform memory tests
4 short beepsSystem clock errorTry synchronizing system time with an internet (NTP) time source.
5 short beepsCPU errorCheck that CPU is properly seated.
6 short beepsKeyboard not detected/
keyboard controller error		Check keyboard is properly connected or try a different keyboard.
7 short beepsGeneral CPU or RAM error1. Check that CPU is properly seated and connected.
2. Check that RAM is properly seated and connected.
3.Inspect connections for dirt or corrosion.
8 short beepsGraphics controller errorCheck for proper connections to any graphics cards installed and that enough power is provided to the card.
9 short beepsROM errorCheck if system is attempting to boot from an external device.
10 short beepsROM read/write error1. Run a memory diagnostic, such as mdsched.exe in Windows.
2. Clear CMOS
11 short beepsCPU cache check failure1. Check CPU temperature.
2. Inspect CPU fan for proper function.
3. Clear dust or dirt from CPU fan.
4. Check for faulty CPU heatsink.

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Categories
User Guides Documentation Categories exacqVision Hardware Products

ASRock C236M WS System Beep Codes

Beep SequenceDescriptionTroubleshooting
1 short constant beepError with RAM refresh1. Check RAM for physical damage.
2. Try another stick of RAM.
3. BIOS update
2 short beepsRAM parity error1. If adding new memory, try removing to see if this fixes issue.
2. Check for conflicts in memory types.
3. Check power supply for unstable voltages.
3 short beepsRAM read/write test failed1. Repair corrupted files.
2. Perform memory tests
4 short beepsSystem clock errorTry synchronizing system time with an internet (NTP) time source.
5 short beepsCPU errorCheck that CPU is properly seated.
6 short beepsKeyboard not detected/
keyboard controller error		Check keyboard is properly connected or try a different keyboard.
7 short beepsGeneral CPU or RAM error1. Check that CPU is properly seated and connected.
2. Check that RAM is properly seated and connected.
3.Inspect connections for dirt or corrosion.
8 short beepsGraphics controller errorCheck for proper connections to any graphics cards installed and that enough power is provided to the card.
9 short beepsROM errorCheck if system is attempting to boot from an external device.
10 short beepsROM read/write error1. Run a memory diagnostic, such as mdsched.exe in Windows.
2. Clear CMOS
11 short beepsCPU cache check failure1. Check CPU temperature.
2. Inspect CPU fan for proper function.
3. Clear dust or dirt from CPU fan.
4. Check for faulty CPU heatsink.

<br>

Categories
User Guides Documentation Categories Products exacqVision Hardware

ASRock H110-E1 System Beep Codes

Beep SequenceDescriptionTroubleshooting
1 short constant beepError with RAM refresh1. Check RAM for physical damage.
2. Try another stick of RAM.
3. BIOS update
2 short beepsRAM parity error1. If adding new memory, try removing to see if this fixes issue.
2. Check for conflicts in memory types.
3. Check power supply for unstable voltages.
3 short beepsRAM read/write test failed1. Repair corrupted files.
2. Perform memory tests
4 short beepsSystem clock errorTry synchronizing system time with an internet (NTP) time source.
5 short beepsCPU errorCheck that CPU is properly seated.
6 short beepsKeyboard not detected/
keyboard controller error		Check keyboard is properly connected or try a different keyboard.
7 short beepsGeneral CPU or RAM error1. Check that CPU is properly seated and connected.
2. Check that RAM is properly seated and connected.
3.Inspect connections for dirt or corrosion.
8 short beepsGraphics controller errorCheck for proper connections to any graphics cards installed and that enough power is provided to the card.
9 short beepsROM errorCheck if system is attempting to boot from an external device.
10 short beepsROM read/write error1. Run a memory diagnostic, such as mdsched.exe in Windows.
2. Clear CMOS
11 short beepsCPU cache check failure1. Check CPU temperature.
2. Inspect CPU fan for proper function.
3. Clear dust or dirt from CPU fan.
4. Check for faulty CPU heatsink.

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Categories
User Guides Documentation Categories Products exacqVision Hardware

Asus Q87-MA System Beep Codes

Beep SequenceDescriptionTroubleshooting
One short beepNormal boot
One short beep, nothing displays on monitorNormal bootCheck that the monitor is functioning and connected correctly.
Power light is ON, no beepHardware issueCheck that the CPU and memory are installed correctly and there is no corrosion or dirt on the connections.
One continuous beep followed by two short beeps, then a pause (repeating)No memory (RAM) detected1. Confirm the memory is correctly installed.
2. Remove and reseat the memory.
3. Try isolating problem RAM by testing each stick of RAM individually, removing the other.
4. Try swapping suspect RAM with known working RAM.
One continuous beep followed by three short beepsNo VGA detectedIf the graphic card needs additional power supplied, ensure the power supply can provide enough wattage.
One continuous beep followed by four short beepsHardware component failure – CPU Fan Error, CPU Over Temperature, CPU Over Voltage1. Check that the CPU fan is installed correctly.
2. Check that the CPU fan is free to spin.
3. If still failing, enter BIOS to load default BIOS settings or clear CMOS before trying again.

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Categories
Knowledge Support Support Categories exacqVision Hardware

Enabling both HDMI and VGA via the BIOS

Description 

How to configure an ASRock system board if HDMI Output has been lost and both HDMI & VGA monitors are being used.  

Product 

  • ASRock H110E1 system board

Steps to Reproduce 

  • Connect a monitor to the HDMI connector
  • Connect a 2nd monitor into the VGA connector 

Expected Results

Both monitors display video 

Actual Results

Video is lost on both monitors 

Solution

  • Reboot the system and enter BIOS by pressing F2 prior to booting into the OS
  • Navigate to Advanced > Chipset Configurations
  • Ensure the Primary Graphics Adapter is set to PCI Express 
  • Scroll down to and enable the IGPU Multi-Monitor option
  • Exit and save settings 
Categories
Knowledge Support Support exacqVision Server Categories Products

Audio from motherboard sounds “choppy”

Description

Users report “choppy” audio from motherboard audio outputs on Linux-based systems.

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Affected platforms

exacqVision Server 5.8 to 7.2.3, on Linux systems

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Symptom

Sound quality of audio coming from motherboard sounds “choppy”.

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Workaround

No workaround

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Resolution

Update to exacqVision Server 7.4.0.89244 or higher

Categories
Knowledge Support Support Categories exacqVision Webservice Products

Motherboard audio continues to play even after disabling the audio channel

Description

Audio coming from outputs on motherboard continues to play even after disabling the audio channel.

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Affected platforms

exacqVision Server 5.8 to 7.2.3

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Symptom

Motherboard audio continues to play the buffered sound on the output port even after the port is disabled from exacqVision client.

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Workaround

Restart the exacqVision service

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Resolution

Update to exacqVision Server 7.4.0.89244